02An Annoying Cell Phone User GLOSSARY over above another sound; with a noise that is loud enough for one to hear even though there is another noise at the same time* We couldnt hear the movie over the people who were talking next to us in the theate...
01Refusing an Invitation GLOSSARY invitation a written or spoken request for one to attend an event or do something with another person* Holly and Daniel sent more than 750 wedding invitations to their family and friends! to send (ones)regrets to pol...
26 Dealing With an Angry Client GLOSSARY certainly definitely; clearly; without any doubt; obviously * Buying that house last year was certainly a good decision because its already worth $20,000 more than we bought it for! awful horrible; terrible; v...
24 Workplace Safety GLOSSARY memo memorandum; a short, one-page written document used in offices to inform someone about a situation or decision without providing very much detail * If you have a suggestion for how our company can sell more, please w...
23 Finding a Niche in Business GLOSSARY at (someones) request doing something because someone asked one to do it * At your request, I am sending you a copy of the McMannon report. niche specialty; something that is well adapted for one person who can...
22 Corporate Spying GLOSSARY second thoughts reconsideration; the feeling that one should change ones mind about something; the feeling that one should notdo something as planned * They wanted to go to Hawaii for vacation, but then they found out how...
21 Calling Someone You Havent Met About a Job OSSARY may I speak to a phrase used when talking on the phone to ask to speak with a specific person * Hi, this is Rhawid. May I please speak with Jefferson? speaking a word used to show that one is the p...
20 Delegating Work GLOSSARY to delegate to give other people part of the work that one is supposed to do; to ask or tell other people to help with ones work; to give people who work for you work that you are responsible for completing * When Charlott...
19Working in a Dead End Job GLOSSARY employment agency a business that helps people find jobs* DeShawn had been looking for a job for almost six months, so he decided to goto an employment agency to get some professional help. dead end job a job that...
18Dealing in the Black Market GLOSSARY line of work type of work; field or area of work; kind of job; industry* Sajid cant decide which line of work he wants to get into, but it will probably becomputer programming or banking. import/export the proce...