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2008年ESL之旅行 04 Getting In-Flight Service

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04 Getting In-Flight Service

GLOSSARY1

call button – a small button to push when one wants a worker to come becauseone needs service, especially on a train or plane, where the call button is usually above one’s head* When Arvedya woke up on the plane, he was very thirsty, so he pushed the callbutton to ask for a glass of water.

flight attendant2 – steward/stewardess; a worker who provides service on anairplane; a worker who brings food, drinks, blankets, and pillows to airlinepassengers while they are on the plane* The flight attendant asked us whether we would like anything else to drink.

cabin – the part of an airplane where passengers are seated* How many seats are in the cabin of a Boeing 747?

blanket – a large piece of thick cloth that is placed over one’s body to keep onewarm, usually when one is asleep* It is going to be very cold tonight, so we should put an extra blanket on the bed.

pillow – a soft fabric3 bag filled with feathers, cotton, or synthetic4 fibers5 that is placed under one’s head for comfort while sleeping* Do you sleep with one pillow or two?

meal service – the time during a flight when food is given to the passengers* During the meal service, we were given a choice of chicken or beef.

bean – legume; a pod or seed that is cooked and eaten* Mexican food uses a lot of black beans.

complimentary6 – free; at no additional cost; with the price already included* The hotel gives its guests complimentary breakfast each morning.

in-flight magazine – a magazine that is produced by an airline and given topassengers for free* Asher spent most of the flight studying the maps in the in-flight magazine.

cocktail7 – an alcoholic8 drink that is made by mixing two or more different drinks* Her favorite cocktail is vodka with cranberry9 juice.

out of – no longer having something; having given away or sold all of somethingso that nothing is left* The store was out of chicken, so we decided10 to get some fish instead.

turbulence11 – strong movements that are felt on a plane, caused by wind* Does turbulence make you feel sick to your stomach?

seatbelt – two strong pieces of fabric that are pulled around one’s waist andconnected together for safety while one is sitting in a car, train, or plane* Many states have laws requiring people to wear seatbelts while driving.

fastened – connected; joined together tightly12 on two sides* Make sure your coat is fastened tightly because it is very windy outside.

airsickness bag – a paper bag given to airline passengers so that they canvomit into them if they get sick* Craig didn’t feel sick until the man sitting next to him started using his airsickness bag.

COMPREHENSION QUESTIONS1.  Why can’t Hal have a blanket?

a)  Because they have all been given to other people.

b)  Because they are given out only during the meal service.

c)  Because they are not complimentary.

2.  Why does the flight attendant want Hal to fasten his seatbelt?

a)  Because they are out of airsickness bags.

b)  Because it’s against the rules not to use one.

c)  Because the plane is moving a lot in the wind.

______________WHAT ELSE DOES IT MEAN?

beanThe word “bean,” in this podcast, means a legume, or a pod or seed that is cooked and eaten: “Sally made some delicious red-bean chili13 for dinner.”  A “jelly14 bean” is a small, colored candy in the shape of a bean that comes in many different flavors: “Humberto likes watermelon-flavored jelly beans best.”  Thephrase “to spill the bean” means to tell a secret accidentally: “Who spilled thebeans about Reka’s surprise birthday party?”  The phrase “to not amount to a hillof beans” means to not be important: “He’ll never amount to a hill of beans because he is just too lazy to work hard.”  Finally, a “bean counter” is an informaland impolite term for an accountant: “Bean counters always have a lot of work todo when taxes are due.”

out ofIn this podcast, the phrase “out of” means no longer having something, or havinggiven away or sold all of something so that nothing is left: “During the storms, allthe stores ran out of flashlights and water.”  The phrase “out of” or “outside of”

can also be used to talk about the distance away from a place: “They live in abeautiful small town just outside of Hackensack, New Jersey15.”  Sometimes thephrase “out of” means not included in something: “Britney will be out of the choiruntil the doctors can cure her sore throat.”  Finally, the phrase “out of” can beused to mean that something or someone is no longer in a particular situation:

“The doctors finally said that Mary Ann is out of danger and can go home fromthe hospital.”

CULTURE NOTEU.S. flights offer many services to their passengers, beyond the food, drinks,blankets, and pillows mentioned in this podcast.  In general, the longer a flight is,the more services are offered to passengers.  International flights have many more services than “domestic” (within a single country) flights do.

Many flights have in-flight entertainment.  Often passengers are given “headsets”

(small devices that one can put in one’s ears and connect to the plane with acable) to listen to music.  Sometimes flights have television shows, too. International flights or “cross-country” (between the U.S. east and west coasts)flights often have in-flight movies.  However, passengers are “increasingly” (moreand more often) being asked to pay to use the headsets.

On international flights, flight attendants16 “pass out” (distribute) “customs forms”

(paperwork that must be presented to immigration officials when one enters another country).  Sometimes they help passengers fill out those forms.

Most international flights also help passengers with their “duty-free purchases.” Before getting on the plane, passengers may buy things “duty-free” (withoutpaying “tariffs,” or international taxes).  Then they sit on the plane and airlineworkers bring their packages to them.  On some flights, people can shop forduty-free goods in the in-flight magazine and “place orders” (make an order) onthe flight so that their purchases are waiting for them when they land.

Finally, some planes have telephones that passengers can use by “swiping”

(moving one’s credit card through an electronic reader very quickly) their creditcards on the back of the seat in front of them.  A few planes even have “electricaloutlets” (sources of electricity) so that passengers can plug in their laptopcomputers and other electronics17 during the flight.

______________Comprehension Questions Correct Answers:  1 – a; 2 – c

COMPLETE TRANSCRIPTWelcome to English as a Second Language Podcast number 362: Getting InFlight Service.

This is English as a Second Language Podcast episode18 362.  I’m your host, Dr.

Jeff McQuillan, coming to you from the Center for Educational Development inbeautiful Los Angeles, California.

Our website is www.eslpod.com.  Go there to download a Learning Guide for this episode that will help you improve your English even faster.  You can also takelook at our ESL Podcast Store that has additional courses in daily and business English.

This episode is called “Getting In-Flight Service.”  We are going to go on anairplane and try to get some “service,” or some help from the people who work onthe airplane.  Let’s get started.

[start of dialogue]

I pushed the call button to get the attention of the flight attendant. Flight attendant:  Yes?  What can I do for you?

Hal:  It’s very cold in the cabin.  Is it possible to get a blanket?

Flight attendant:  We’re out of blankets, but here’s a pillow. Hal:  Okay, thanks.  I was asleep during the meal service.  Could I get a meal?

Flight attendant:  We don’t have any more of the Baked Chicken.  We only havethe Bean Salad left. Hal:  Oh, okay, I’ll take that.  Could I also get a drink?

Flight attendant:  What would you like?

Hal:  What do you have?

Flight attendant:  The complimentary drinks are listed in our in-flight magazine. Beer, wine, and other cocktails19 are $4.

Hal:  I’ll have a diet soda20. Flight attendant:  We’re out of diet soda.

Hal:  How about just some water?  What’s that?

Flight attendant:  That’s turbulence.  Make sure your seatbelt is fastened.

Hal:  Could I get an airsickness bag, please?

Flight attendant:  I’m sorry, but we’re out of those, too.

[end of dialogue]

We’re on an airplane in this episode.  Hal begins by pushing the call button to getthe attention of the flight attendant.  The “call button” is a small button that youpush when you need help or need “service,” you need someone to help you. This is especially true on an airplane.  The call button is usually above your head,and you click on it and the flight attendant is supposed to see it and then come tohelp you.  The “flight attendant” – used to be called the “stewardess” for awoman, and “steward” for a man – is the person who works on the airplane, andbrings food and drinks, and perhaps blankets and pillows to the people who areon the airplane, sitting in the seats.  They are also the people responsible forhelping you if there’s an emergency on the airplane. The flight attendant comes and says, “Yes?  What can I do for you?”  How canhelp you?  Hal says, “It’s very cold in the cabin.”  The “cabin” is the part of theairplane where the passengers are seated.  The front of the airplane, where the“pilots” are, the people who are operating the plane, is called the “cockpit.”  Themain part of the airplane, where everyone sits, is called the “cabin.” Hal says, “It’s very cold in the cabin.  Is it possible to get a blanket,” a piece ofthick cloth that you put on you to keep yourself warm.  The flight attendants says,“We’re out of blankets, but here’s a pillow,” a bag that is soft that you can putyour head on.  Of course if you are cold, having a pillow doesn’t really help!

Hal then says, “Okay, thanks.  I was asleep (I was sleeping) during the mealservice.”  The “meal service” is the time in your airline flight when they serve youfood and something to drink.  This used to be free on most airlines in the UnitedStates, now many times you have to pay for any food that you want.  So, hemissed the meal service and he wants to get a meal, he wants to get some food.

The flight attendant says, “We don’t have any more of the Baked Chicken.  Weonly have the Bean Salad left.”  “Bean” (bean) is a pod or a seed that is cookedand eaten.  For example, in Mexico they have a lot of black beans, that’s acommon food.  “Bean” has a couple of different meanings; take a look at ourLearning Guide for some additional explanations of how we use that word.

Hal says, “Okay, I’ll take that (meaning I’ll have the Bean Salad, please).  Could Ialso get a drink?”  The flight attendant says, “What would you like?”  Hal says,“What do you have?”  Notice when we say that quickly, it sounds like “whada yahave,” but slowly, “what do you have.”  The flight attendant says, “Thecomplimentary drinks are listed in our in-flight magazine.”  If something is “complimentary, we mean it’s free, there’s no additional cost, it’s included in yourprice.  “In-flight magazines” are magazines that are produced by the airline – by the company that owns the airplane – and given to passengers for free.  They usually have articles inside of them and information about the airplane. “The complimentary drinks (the free drinks) are listed in our in-flight magazine,”

she says, “Beer, wine, and other cocktails are $4.”  A “cocktail” (cocktail) is analcoholic drink usually made by mixing two or more liquids together, either sodaand alcohol or different kinds of alcohol.  This is a “cocktail,” it’s a general termfor an alcoholic drink that you would get at a bar, for example.  We used to callthe women who would work in the bars and give you your drinks “cocktailwaitresses.”

Hal says, “I’ll have a diet soda.”  The flight attendant says, “We’re out of dietsoda.”  “To be out of something” means to no longer have something becauseyou’ve used it or you’ve sold it so there’s nothing left.  If you, for example, drink all of the milk you have in your refrigerator, you could say, “We’re out of milk.  Weneed to go buy some more.”  Well, on this airplane, like many of the airplanes Ihave been on recently, they are out of many things; they are out of diet soda –diet soda pop, like Coke or Pepsi.

Hal says, “How about just some water,” meaning that all I want now is water. Then he asks, “What’s that?”  Something is happening on the plane.  The flightattendant says, “That’s turbulence.”  “Turbulence” (turbulence) are strongmovements that you feel on a plane, usually because of wind.  The plane willmove back and forth21, or go up and down quickly.  This happens very commonly on airplane flights. The flight attendant says, “Make sure your seatbelt is fastened.”  Your “seatbelt”

is something that goes usually around your waist and your shoulder that keeps you in your seat in case there’s an accident.  You have seatbelts in your car, sometimes on a train, and always on a plane.  They are things that go aroundyour waist and chest – shoulder and chest – to keep you in your seat in casethere’s an accident.  The flight attendant says to make sure your seatbelt is fastened.  You’ll hear that expression a lot on an airplane: “Make sure yourseatbelt is fastened.”  “To be fastened” means to be connected.  In this case, itmeans that you are wearing your seatbelt.  We use that expression “wear” eventhough it really just means you are behind your seatbelt; your seatbelt is over youand protecting you.  So “fastening the seatbelt” means putting it on so that it is working correctly.

Hal says, “Could I get an airsickness bag, please?”  “Airsickness” is whathappens when people are on an airplane and you have a lot of turbulence. Sometimes it causes problems with your stomach, and sometimes you need toget rid of what’s in your stomach, even if you don’t want to.  A “airsickness bag,”

then, is a paper bag that you find usually in the seat in front of you – in the pocketon the back of the seat in front of you that you can use in case you’re going to besick.  But of course on this airplane, the flight attendant tells Hal they’re out ofairsickness bags!

Now let’s listen to the dialogue, this time at a normal speed.

[start of dialogue]

I pushed the call button to get the attention of the flight attendant. Flight attendant:  Yes?  What can I do for you?

Hal:  It’s very cold in the cabin.  Is it possible to get a blanket?

Flight attendant:  We’re out of blankets, but here’s a pillow. Hal:  Okay, thanks.  I was asleep during the meal service.  Could I get a meal?

Flight attendant:  We don’t have any more of the Baked Chicken.  We only havethe Bean Salad left. Hal:  Oh, okay, I’ll take that.  Could I also get a drink?

Flight attendant:  What would you like?

Hal:  What do you have?

Flight attendant:  The complimentary drinks are listed in our in-flight magazine. Beer, wine, and other cocktails are $4.

Hal:  I’ll have a diet soda. Flight attendant:  We’re out of diet soda.

Hal:  How about just some water?  What’s that?

Flight attendant:  That’s turbulence.  Make sure your seatbelt is fastened.

Hal:  Could I get an airsickness bag, please?

Flight attendant:  I’m sorry, but we’re out of those, too.

[end of dialogue]

The script for this episode was written by the copilot of ESL Podcast, Dr. Lucy Tse. From Los Angeles, California, I’m Jeff McQuillan.  Thank you for listening.  Comeback and listen to us next time on ESL Podcast.

English as a Second Language Podcast is written and produced by Dr. Lucy Tse,hosted by Dr. Jeff McQuillan.  This podcast is copyright 2008.

 


点击收听单词发音收听单词发音  

1 glossary of7xy     
n.注释词表;术语汇编
参考例句:
  • The text is supplemented by an adequate glossary.正文附有一个详细的词汇表。
  • For convenience,we have also provided a glossary in an appendix.为了方便,我们在附录中也提供了术语表。
2 attendant CNHz1     
n.随从,跟班,出席者,服务员;adj.伴随的,出席的,注意的,在场的
参考例句:
  • She was interrupted by the entrance of an attendant.服务员进来,打断了她的话。
  • We met the officer attendant on the general.我们见到了随从将军的副官。
3 fabric 3hezG     
n.织物,织品,布;构造,结构,组织
参考例句:
  • The fabric will spot easily.这种织品很容易玷污。
  • I don't like the pattern on the fabric.我不喜欢那块布料上的图案。
4 synthetic zHtzY     
adj.合成的,人工的;综合的;n.人工制品
参考例句:
  • We felt the salesman's synthetic friendliness.我们感觉到那位销售员的虚情假意。
  • It's a synthetic diamond.这是人造钻石。
5 fibers 421d63991f1d1fc8826d6e71d5e15f53     
光纤( fiber的名词复数 ); (织物的)质地; 纤维,纤维物质
参考例句:
  • Thesolution of collagen-PVA was wet spined with the sodium sulfate as coagulant and collagen-PVA composite fibers were prepared. 在此基础上,以硫酸钠为凝固剂,对胶原-PVA共混溶液进行湿法纺丝,制备了胶原-PVA复合纤维。
  • Sympathetic fibers are distributed to all regions of the heart. 交感神经纤维分布于心脏的所有部分。
6 complimentary opqzw     
adj.赠送的,免费的,赞美的,恭维的
参考例句:
  • She made some highly complimentary remarks about their school.她对他们的学校给予高度的评价。
  • The supermarket operates a complimentary shuttle service.这家超市提供免费购物班车。
7 cocktail Jw8zNt     
n.鸡尾酒;餐前开胃小吃;混合物
参考例句:
  • We invited some foreign friends for a cocktail party.我们邀请了一些外国朋友参加鸡尾酒会。
  • At a cocktail party in Hollywood,I was introduced to Charlie Chaplin.在好莱坞的一次鸡尾酒会上,人家把我介绍给查理·卓别林。
8 alcoholic rx7zC     
adj.(含)酒精的,由酒精引起的;n.酗酒者
参考例句:
  • The alcoholic strength of brandy far exceeds that of wine.白兰地的酒精浓度远远超过葡萄酒。
  • Alcoholic drinks act as a poison to a child.酒精饮料对小孩犹如毒药。
9 cranberry TvOz5U     
n.梅果
参考例句:
  • Turkey reminds me of cranberry sauce.火鸡让我想起梅果酱。
  • Actually I prefer canned cranberry sauce.事实上我更喜欢罐装的梅果酱。
10 decided lvqzZd     
adj.决定了的,坚决的;明显的,明确的
参考例句:
  • This gave them a decided advantage over their opponents.这使他们比对手具有明显的优势。
  • There is a decided difference between British and Chinese way of greeting.英国人和中国人打招呼的方式有很明显的区别。
11 turbulence 8m9wZ     
n.喧嚣,狂暴,骚乱,湍流
参考例句:
  • The turbulence caused the plane to turn over.空气的激流导致飞机翻转。
  • The world advances amidst turbulence.世界在动荡中前进。
12 tightly ZgbzD7     
adv.紧紧地,坚固地,牢固地
参考例句:
  • My child holds onto my hand tightly while we cross the street.横穿马路时,孩子紧拉着我的手不放。
  • The crowd pressed together so tightly that we could hardly breathe.人群挤在一起,我们几乎喘不过气来。
13 chili JOlzm     
n.辣椒
参考例句:
  • He helped himself to another two small spoonfuls of chili oil.他自己下手又加了两小勺辣椒油。
  • It has chocolate,chili,and other spices.有巧克力粉,辣椒,和其他的调味品。
14 jelly KaBz4     
n.冻,果子冻,胶状物
参考例句:
  • We had toast and jelly at breakfast.我们早餐吃的是烤面包和果冻。
  • The medicine was a clear jelly.这种药是透明的胶状物。
15 jersey Lp5zzo     
n.运动衫
参考例句:
  • He wears a cotton jersey when he plays football.他穿运动衫踢足球。
  • They were dressed alike in blue jersey and knickers.他们穿着一致,都是蓝色的运动衫和灯笼短裤。
16 attendants 993ca34f9d1507c315d158138a19374b     
n.服务人员( attendant的名词复数 );侍者;随从;伴随物
参考例句:
  • Other flight attendants and passengers are believed to have fought. 我们相信其他服务人员及乘客也都进行了斗争。 来自时文部分
  • Psyche gave ear to the admonitions of her vocal attendants. 普绪喀听从这些有声无形的外人的意见。 来自辞典例句
17 electronics 5q0xB     
n.电子器件,电子学,电子技术
参考例句:
  • About 45000 people worked in electronics in Scotland.苏格兰约有4.5万人在电子行业工作。
  • He wants to brush up his knowledge of electronics.他想温习他的电子学知识。
18 episode Titzy     
n.(作品的一段)情节,插曲,系列事件中之一
参考例句:
  • The episode was a huge embarrassment for all concerned.这段小插曲令所有有关人员都感到非常尴尬。
  • This episode remains sharply engraved on my mind.这段经历至今仍深深地铭刻在我的心中。
19 cocktails a8cac8f94e713cc85d516a6e94112418     
n.鸡尾酒( cocktail的名词复数 );餐前开胃菜;混合物
参考例句:
  • Come about 4 o'clock. We'll have cocktails and grill steaks. 请四点钟左右来,我们喝鸡尾酒,吃烤牛排。 来自辞典例句
  • Cocktails were a nasty American habit. 喝鸡尾酒是讨厌的美国习惯。 来自辞典例句
20 soda cr3ye     
n.苏打水;汽水
参考例句:
  • She doesn't enjoy drinking chocolate soda.她不喜欢喝巧克力汽水。
  • I will freshen your drink with more soda and ice cubes.我给你的饮料重加一些苏打水和冰块。
21 forth Hzdz2     
adv.向前;向外,往外
参考例句:
  • The wind moved the trees gently back and forth.风吹得树轻轻地来回摇晃。
  • He gave forth a series of works in rapid succession.他很快连续发表了一系列的作品。
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TAG标签:   旅游英语  旅行英语  ESL英语
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