瞬间秒杀听力 第636期:酒店升级

A: Good afternoon. What can I do for you?

B: I’d like to check in please.

I have a reservation under the name Anthony Roberts.

A: All right R.O.B.E.R.T.S...

Oh, Mr. Roberts we’ve been expecting you

and here is your keycard to the presidential suite¹.

B: But there must be some mistake;

my reservation was for a standard room.

A: Are you sure? Let me double check.

B: Yeah,Here, this is my confirmation² number.

A: You’re right Mr. Roberts,

there seems to be a mixup,

unfortunately we’re overbooked at the moment .

B: So

A: Not to worry. We’re pleased to

offer you a complimentary³ upgrade.

B: Presidential suite baby!

A:下午好。我能为您做些什么?

B:我想办理住宿登记。我以安东尼的名字预订了房间

罗伯茨。

A:好的，R.O.B.E.R.T.S…罗伯茨先生，我们一直在等你，这是你总统套房的钥匙卡。

B:但一定是弄错了。我预订了一个标准间。

A:你确定吗?让我再检查一下。

B:可以，给你，这是我的确认号码。

A:你说得对，罗伯茨先生，我们有点搞错了，

很不幸，房间目前都订满了。

B:那？

A:别担心。我们很高兴为您提供免费升级服务。

B:总统套房，老天!

1 suite   

n.一套(家具)；套房；随从人员

参考例句：

• She has a suite of rooms in the hotel.她在那家旅馆有一套房间。
• That is a nice suite of furniture.那套家具很不错。

2 confirmation   

n.证实，确认，批准

参考例句：

• We are waiting for confirmation of the news.我们正在等待证实那个消息。
• We need confirmation in writing before we can send your order out.给你们发送订购的货物之前，我们需要书面确认。

3 complimentary   

adj.赠送的，免费的，赞美的，恭维的

参考例句：

• She made some highly complimentary remarks about their school.她对他们的学校给予高度的评价。
• The supermarket operates a complimentary shuttle service.这家超市提供免费购物班车。