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BEP 15 – Telephoning: Handling a Problem

时间:2011-03-21 03:11来源:互联网 提供网友:my6121   字体: [ ]
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Problems, and more problems. Sometimes business seems to be all about dealing1 with problems. And when dealing with problems in a second language over the telephone, we need to be especially careful in our discussions, since we cannot see the reactions of the other party.

In today’s Business English Podcast we’ll listen to business people discussing a delivery problem over the phone. Then, we’ll review the language that is used to establish relationships, discuss the problem and come to agreement on a solution.


点击收听单词发音收听单词发音  

1 dealing NvjzWP     
n.经商方法,待人态度
参考例句:
  • This store has an excellent reputation for fair dealing.该商店因买卖公道而享有极高的声誉。
  • His fair dealing earned our confidence.他的诚实的行为获得我们的信任。
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