电话英语—电话故障(9-2)

Dialogue A

　

(A：Operator B：Lin Ping)

A：Operator．How can I help you？

B：Yes．The connection was bad．There was a lot of echo¹ and Icouldn't hear well，will you put me through again？

A：I'm awfully² sorry for the trouble．I'll connect you again．

(A few minutes later)

B：Operator．I've just been disconnected from a number．Couldyou…

A：I'm sorry，sir．Could you speak a little louder，please？There'sa bad connection．

B：Yes．I've just been disconnected from a number，and nowthere's no answer．Could you tell me if there's somethingwrong with my phone？

A：What number were you speaking to，sir？

B：2743-1120．

A：Oh，2743-1120．I doubt if it's your phone．We've being a lot oftrouble in that area todny．There may be a fault on line．

B：Oh，I see．

A：I'll tell our engineers about it．Please tell me your name andnumber，I'll call you back soon．

B：My name's Lin Ping and my number's 3512-6762．

(About ten minutes later)

A：(ringing)Hello，is that 3512-6762？

B：Yes，it is．

A：Mr．Lin．We've checked that line，there was a mini fault on it．

The number's ringing for you now．It should be all right thistime．

B：Thank you very much．

1 echo   

n.回音，共鸣；vi.发出回声；vt.模仿，附和

参考例句：

• She shouted on the mountaintop and listened for the echo.她在山顶上大声喊着，然后聆听着回声。
• I should like to echo the words of the previous speaker.我想重复前面一位发言者的话。

2 awfully   

adv.可怕地，非常地，极端地

参考例句：

• Agriculture was awfully neglected in the past.过去农业遭到严重忽视。
• I've been feeling awfully bad about it.对这我一直感到很难受。