G类信件讲解及范文—Complain类

 　　Complaint –说明意图+解释情况+解决方案

　　1.        I am writing to complain about…/that…

　　2.        I am writing to express my dissatisfaction with somebody about something

　　3.        I am most reluctant¹ to complain, but…

　　4.        I feel sorry to trouble you but I am afraid I have to make a complaint about…

　　Examples:

　　I am writing to complain about the service on the Beijing-Shanghai train which I took on August 16, 2001.

　　I am writing to express my dissatisfaction about the Walkman I bought at the duty-free shop in your airport on February 14, 2005.

　　?      End of a complaint letter

　　1.        I would be grateful / I shall appreciate it very much if you could take the matter into consideration and solve it at your earliest convenience.

　　2.        I would like to have this matter settled by the end of…/ within 14 days.

　　Writing task 1

　　v      You live in a room in college which you share with another student. You find it very difficult to work there because he or she always has friends visiting. They have parties in the room and sometimes borrow your things without asking you.

　　v      Write a letter to the Accommodation Office at the college and ask for a new room next term. You would prefer a single room. Explain your reasons.

　　Dear Sir or Madam,

　　I am writing to inform you that I wish to move into a new room next term. I would prefer a single room, as I find the present sharing arrangement inconvenient².

　　I must explain that the reason for my dissatisfaction is my roommate’s inconsiderate behavior. For one thing, his friends are constantly visiting him; for another, he regularly holds noisy parties. In addition, he sometimes borrows my things without asking me. In these circumstances, I find it difficult to concentrate on my students, and I am falling behind in my assignments.

　　I am sure you will agree that the only solution is for me to move into a room of my own, where I will be free from such distractions³. Therefore, I would be grateful if you could find a single room for me, preferably not in the same building but as near to the college campus⁴ as possible.

　　Yours sincerely,

　　Janice Kennedy

　　Writing task 1

　　You have received your pay for your summer holiday part-time job, but your pay is less than you were promised. Please write a letter to the manager of the unit, clearly stating what work you have done and how long your work took. While explaining your case, put forward your demand and suggestion.

　　Dear Manager,

　　I have received the $800 cheque which you pay to me as a part-time software programmer in your company during my latest summer vacation. However, I am at a loss why the amount is $ 100 less than you promised to pay me.

　　It was contracted that a part-time software programmer’s weekly wage is $ 300. I signed the contract with you and consequently⁵ worked in your company for a total of 3 weeks. In the period, I went to and from work on time and to your satisfaction, I completed each task that you assigned⁶ me without any errors.

　　Also, no blame about me was ever heard in any aspect. So my total income should be $ 900, which is $ 100 more than that I gained from you. I firmly insist on your kind explanation of the difference and making it up as soon as possible.

　　Your early reply would be highly⁷ appreciated.

　　Yours sincerely

　　Janet Smith

1 reluctant   

adj.不愿意的；迟迟不合作的；不同意的

参考例句：

• The workers are reluctant to be ordered around by the employers.工人们不愿被雇主们差来遣去地随便使唤。
• I am reluctant about asking him to do this.我极不愿意让他去干此事。

2 inconvenient   

adj.不方便的，令人感到麻烦的

参考例句：

• You have come at a very inconvenient time.你来得最不适时。
• Will it be inconvenient for him to attend that meeting?他参加那次会议会不方便吗？

3 distractions   

n.使人分心的事[人]( distraction的名词复数 )；娱乐，消遣；心烦意乱；精神错乱

参考例句：

• I find it hard to work at home because there are too many distractions. 我发觉在家里工作很难，因为使人分心的事太多。
• There are too many distractions here to work properly. 这里叫人分心的事太多，使人无法好好工作。 来自《简明英汉词典》

4 campus   

n.大学校园，学校校园；大学　

参考例句：

• They spoke of the old days on the campus.他们谈起昔日的校园生活。
• The campus covers an area of twenty square kilometres.这个校园占地二十平方公里。

5 consequently   

adv.因此，因而，所以

参考例句：

• She was a bright and eager student and,consequently,did well in school.她是个聪明好学的学生，因此学习成绩很好。
• The company went bankrupt and consequently he lost his job.公司破产，因此他失业了。

6 assigned   

adj.选定的；被布置的

参考例句：

• But read-only values are different,in that they are assigned at runtime.但是只读的值是不同的，因为它们是在运行时被赋值的。

7 highly   

adv.高度地，极，非常；非常赞许地

参考例句：

• It is highly important to provide for the future.预先做好准备非常重要。
• The teacher speaks very highly of the boy's behaviour.老师称赞这个男孩的表现。