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The coronavirus pandemic can be especially difficult for older adults who live alone. To help support them, some American communities and groups have set up services aimed at meeting their needs for human contact and small talk.
The city of Plano, Texas offers such a program. A group of about 15 city government workers reach out to Plano's elderly individuals by telephone. Now, some residents1 look forward to getting phone calls from total strangers.
The idea of getting calls from a stranger - just to chat - was immediately appealing to 81-year-old Dell Kaplan. "It gets pretty lonely here by yourself," she told The Associated Press.
Older individuals are more likely than other age groups to get infected with and die from COVID-19, the disease2 resulting from the coronavirus. Because of this, health officials have urged people over 65 to keep staying home even as some areas begin lifting restrictions3 aimed at slowing the spread of the virus.
Kaplan enjoys the chats while missing4 out on family get-togethers, dining with friends and attending classes at a nearby college.
Holly5 Ryckman is one of the government workers taking part in the program. Together they make about 50 calls a week to Plano's elderly residents. "It's really just to give them a social outlet6 that they might not have otherwise," she said.
Ryckman noted7 that people receiving the calls have differing amounts of social contact in their lives. Some like to talk about family members who are keeping in touch. That is the case for Kaplan, who said she often speaks on the phone with family members and friends, and also keeps up with people on Facebook.
But Kaplan said her bi-weekly chats with Ryckman give her something to look forward to "besides the usual."
Brent Bloechle helped organize Plano's program. He says the city plans to keep it operating at least through mid-summer, and maybe permanently8.
Another project providing free calls to elderly Americans is the Friendly Voices program. It is a service of AARP, an organization representing the interests of older Americans.
Laurie Onofrio-Collier has been placing calls from her home in California to people across the country. She says her goal for each call is to help the other person "feel uplifted, to feel good."
Like the Plano program, Friendly Voices' volunteers help guide people to resources and local groups if they need help with getting food or other necessities9. But the main goal of the project is to provide a social connection.
Onofrio-Collier said the adults she has spoken with talk about a lot of things, from personal interests to happy memories. She connected with one caller over a shared experience. "We ended up talking about how ... when we were kids, we loved to read so much that we would read under the covers with a flashlight."
"I get off the phone with a smile," she said. Onofrio-Collier is among about 1,000 volunteers making the calls, notes Andy Miller10, who works11 with AARP. He said some people ask for help with technology so they can stay connected with family members.
One volunteer helped a woman learn how to play a game of checkers online with her grandchild. "We're seeing a lot of that -- where people are just trying to stay connected to family in ways that they probably didn't do before," Miller said.
I'm Bryan Lynn.
Words in This Story
pandemic – n. a disease spreading over a wide area and affecting a high percentage of the population
chat – v. to talk with someone in a friendly, unstructured way
outlet – n. a way for someone to express an emotion, idea or ability
uplift – v. to make someone happy or hopeful
kids – n. children
1 residents | |
n.居民( resident的名词复数 );(旅馆的)住宿者 | |
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2 disease | |
n.疾病,弊端 | |
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3 restrictions | |
约束( restriction的名词复数 ); 管制; 制约因素; 带限制性的条件(或规则) | |
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4 missing | |
adj.遗失的,缺少的,失踪的 | |
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5 holly | |
n.[植]冬青属灌木 | |
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6 outlet | |
n.出口/路;销路;批发商店;通风口;发泄 | |
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7 noted | |
adj.著名的,知名的 | |
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8 permanently | |
adv.永恒地,永久地,固定不变地 | |
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9 necessities | |
必要(性)( necessity的名词复数 ); (迫切)需要; 必需品; 自然规律 | |
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10 miller | |
n.磨坊主 | |
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11 works | |
n.作品,著作;工厂,活动部件,机件 | |
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