（单词翻译:单击）
A Resume of Junjun Du
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No.29 Beisanhuan Road, Xicheng District, Beijing, 100029 China
POSITION SOUGHT
To obtain Customer service representative (Sales) position in beijing
SUMMARY OF QUALIFICATIONS
－Demonstrated ability in the provision of sales support services.Includes establishment of the client base,extensive customer servicing,telemarketing,cold calling and sales territory development.
Consistently met/exceeded sales goals and instituted sales programs;sales increased from to million.
－Thorough knowledge of management production;assure timely and accurate presentation of goods;adept at coordinating2 delivery processes,organization of delivery schedules and monitoring delivery personnel.
－Extensive experience in facilitating operational procedures,Respond to customer complaints;resolve problem elements;interact with credit department to ascertain3 customer account status.Handle sourcing of vendors,contract negotiation4,purchasing,correspondence,account adjustments and inventory5 control.
－Exceptional communication/interpersonal and organizational skills.
EXPERIENCE
1989-Present OXBRIDGE,INC.
－Interface with merchandising personnel,at all levels,and provide technical information on company products and services.
－Interact with customers,providing advice in the selection of products.Monitor production to ensure realization6 of customer specifications7.
－Collaborate with contracting merchandisers for contract negotiation on supplies.Conduct extensive materials costing processes.
－Coordinate delivery schedules and monitor delivery personnel.
－Organize promotional demonstration8 activities for home and Hew9 York marketing1 office.
－Respond to and resolve customer complaints.
－Manage office operations and produce correspondence.
－Control stock and conduct purchasing procedures.
－Assist sales department in establishing client base/sales territories.
EDUCATION
1993-Present PROPHET JUNIOR COLLEGE
Associate Degree Program
Computer Operations Program:Lotus 1-2-3,Database III,Typing,Word-processing(Multimate), Business Math, Speech Communication, Introduction to Computers and English Composition.
PERSONAL INFORMATION
Sex ：Male Birthday：November,8th,19xx
Marital Status：Single Nativeplace： Beijing
Tele：（86-10）1234-5678
