英语新闻:三星向中国消费者致歉
时间:2013-10-25 02:25:39
(单词翻译:单击)
Samsung Electronics has apologised to Chinese consumers after a report carried on China's state TV claimed some of its phones were malfunctioning1.
中国中央电视台报道,部分三星手机出现使用故障,三星电子因此向中国消费者致歉。
The report
alleged2 the phones were crashing due to faulty memory chips and criticised its repair policies.
Samsung, which generates nearly 14% of its overall revenue from China. said it would provide free repairs for the seven models mentioned in the report.
Samsung is the latest foreign firm to be criticised in the Chinese media.
The South Korean firm said in statement that it "sincerely apologises" to Chinese consumers for inconveniences caused by the company's "management problems" and that it welcomed the media
scrutiny3.
The models mentioned in the China Central Television (CCTV) report, which was aired earlier this week, include the
Galaxy4 S3 and the Note2 phones.
Growing scrutiny
China is the world's second largest economy and the most
populous5 country,
The combination of a growing economy, rising income levels and a large consumer base has made it a key market for leading global firms.
However, as foreign companies continue to grow their business in China, they have come under increased scrutiny.
Earlier this week, a separate report on CCTV claimed that Starbucks, the world's largest coffee chain, was charging higher prices in China than in other major markets.
It alleged that Starbucks earned higher
margins6 in China due to its pricing.
In April, Apple's chief executive Tim Cook apologised to Chinese consumers following two weeks of criticism by state-owned media over its repair and
warranty7 policies,
The media accused the firm of
arrogance8, greed and of "throwing its weight around".
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