Man: Hi. I have a reservation for tonight, and I just want to check in.
Hotel Clerk: Sure. What's your name?
Man: Uh. Mike Adams.
Hotel Clerk: Okay. Let me check here. Um. Here's your key to open your door. You're in room 360. Just walk down this hall [Okay.], and you'll see the elevators on your right.
Man: Oh, okay, and what time is the restaurant open for breakfast?
Hotel Clerk: It serves breakfast from 6:30-10 a.m.
Man: Oh, okay. And, uh, where's the exercise room? I'd like to, you know, run a couple of miles before going to bed tonight.
Hotel Clerk: It's on the second floor, and it's open 'til 10 tonight [Okay.], but the
treadmill1 isn't working.
Man: Oh, oh well. And one final question. Do you have
wireless2 Internet in the rooms?
Hotel Clerk: We DO [Ah!]. . . for $7.95 a night.
Man: Uhhh, I thought something like that would be free.
Hotel Clerk: No, sorry, sir but you can get free wireless access if you sit in the parking lot on the far north side. [Oh!] You see, the hotel next to us has wireless and . . . .
Man: Oh, great. Um, and uh . . . forget that. And every room has a refrigerator, right?
Hotel Clerk: Well, we can have one put in your room for an additional ten dollars a night.
Man: Ahhhh. I thought something like that would be included in the price of the room.
Hotel Clerk: Sorry, sir.
Man: Well, you know, it . . . it kind of irks me it when hotels nickel-and-dime their customers like this. I mean, I checked with sev(eral hotels) . . . I mean I checked with sev(eral hotels) . . .
Hotel Clerk: You really should have checked this one too, shouldn't you have,
buddy3.
Man: (Laughing) I . . . I guess that I . . . I'm all
flustered4 now. I mean all the other hotels provide these
amenities5 for free.
Hotel Clerk: Sorry, sir. It's just the way it is at this hotel.
Man: And the bed? Is that extra too?
Hotel Clerk: Of course . . . NOT.
Man: Oh. I've had it. I'll just try the hotel across the street. I'm sure they'll give me better service.
Hotel Clerk: Okay, but you'd be canceling your reservation here, so we'll have to charge you a
cancellation6 fee of 50% of the cost of the room.
Man: Ahhhh, forget it. I can't win either way. What's my room again?
Hotel Clerk: Three sixty (360).
Man: Ughhhhhh!!!
1. Where is the man's room in the hotel?
A. the first floor
B. the second floor
C. the third floor
2. What time is breakfast served in the morning?
A. 6:00-10:30 a.m.
B. 6:30-10:30 a.m.
C. 6:30-10:00 a.m.
3. Where can the man get a free wireless Internet connection?
A. in his hotel room
C. outside of the hotel
4. What is the cost for a refrigerator in the man's room?
A. $7.50
B. $10.00
C. It's free. Of course!
5. What does the man decide to do at the end of the conversation?
A. He accepts the unfortunate circumstances and stays at the hotel.
B. He is really upset and decides to stay at the hotel across the street.
C. He reschedules his hotel reservation for a different day.
