2007年VOA标准英语-Information Technology Improves Public Librarie

With the expansion of print and multimedia¹ sources in American life, public libraries have had to adapt to society's greater dependence² on computers. VOA's  Mohamed Elshinnawi looks at one modern library in Fairfax County, Virginia near Washington, D.C.

Public libraries in the United States are no longer simply print-based institutions. Online catalogues have replaced card catalogues, more material is available on CDs and DVDs and users can search remote databases for information.

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Ingrid Bowers, associate manager of Pohick Regional Library

With multiple information formats⁶ available in print and electronic mediums, Bowers stresses the importance of library information specialists to serve customer's needs.

"When a customer comes up to us, we need to make a professional decision on whether a book would be the best format³,” adds Bowers. “We have to kind of sift⁷ through our knowledge of the databases and what we know on the databases and which database will help our customer."

Bowers says library customers can e-mail their research outcome to their computers at home. They can also access databases from their homes.

Library manager Jean Johnston

Johnston says that information technology has allowed the public library to introduce another new service.

"We do have what we call Ask-a-Librarian and it is staffed with professional librarians. So if they (customers) have a question, they certainly can go back and forth⁸ so it is rather like a chat format. Many times they (librarians) answer the question, but other times they (customers) get referrals, but it has proved to be very popular."

New technology allows the library to offer special texts for vision-impaired visitors

Sam Clay is the director of Library Administration in Fairfax County. He says information technology has enhanced the library's role in educating and entertaining the public.

"Libraries are not doing new services,” says Clay. “They are doing existing services but differently because of the technology. Technology helped us to expand our range, to expand what we are able to offer to our customers."

In today's public library, Internet access is attracting all sorts of visitors. But information technology is not replacing people's need to physically¹⁰ read books.