经济学人:自由交流:企业老板如何高效控制员工(2)

搜索关注在线英语听力室公众号：tingroom，领取免费英语资料大礼包。

　　Text-book economics suggests, though, that in a competitive labour market any attempt to coerce² people into working harder than they want will fail, since workers can simply switch jobs.  虽然教科书式经济学揭示，在充满竞争的劳动市场中，任何强迫工人更加努力工作的举措都将遭到失败，因为工人会直接跳槽。

　　Studies of factory work paint a more complicated picture, however.  然而，一些对制造业工作的研究展现出更为复杂情况：

　　People would like to work hard and earn high wages, this story goes.  人们更愿意努力工作，以赚取高工资。

　　But they struggle with self-control and do not work as hard as they wish they would.  但他们自制力不高，不能如像想象那般努力。

　　They consequently choose to work for firms that use disciplinary measures to push them.  因此，他们选择去实施纪律措施的企业，以此来促使自己努力工作。

　　During industrialisation, workers “effectively hired capitalists to make them work harder”, says Gregory Clark of the University of California, Davis, in a seminal³ paper on the subject. 加利福尼亚大学戴维斯分校经济史学家格雷戈里克拉克(Gregory Clark)在这一领域有重大影响力的一篇论文中写道：在工业化期间，工人“有效地受雇于资本家，让自己工作更努力”。

　　If that seems an implausibly sunny description of life in 19th-century factories, researchers have found evidence for such behaviour in modern contexts.  如果这看上去是对19世纪工厂生活的生动描述，有点让人难以置信的话，研究人员在当代制造业也发现了这类行为的证据。

　　Supreet Kaur, of Columbia University, and Michael Kremer and Sendhil Mullainathan, of Harvard University, ran a 13-month experiment using data-entry workers,  哥伦比亚大学的苏普瑞特·考尔以及来自哈佛大学的迈克尔·克雷默和行为经济学家塞德希尔·穆来纳森进行了一项长达13个月的实验。

　　who were paid according to the amount of work successfully completed.  该实验的对象是数据输入员，其工资取决于他们成功完成的工作量。

　　Some struggled with self-control, the authors deter-mined, as shown by their tendency to slack off for much of each month but put in more effort as payday approached.  研究人员发现，一些自制力差的人会在每个月的大多数日子里偷懒，然后在领工资日前努力工作。

　　When workers were offered contracts that penalised them for failing to hit performance targets,  如果提议让员工签署合同，规定若未能达到绩效指标便实施处罚，

　　those who struggled to stay on-task disproportionately accepted, and achieved big gains in output and pay as a result. 那些难以保持工作状态的员工大部分都会接受，最终他们的工作投入和工资会大幅增加。

　　In many settings, pay is less clearly linked to performance.  在很多情况下，工资并不直接与绩效挂钩。

分享到：