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Inside a candy store in New York City, a collection of items are grouped together. Besides being candy, these items have something else in common: They went viral on TikTok.
Take for example, a soft, fruit-flavored candy. Last year, a flood of TikTok videos showed people biting into the candy. So, store workers at It'Sugar urged the company to buy a lot more of the candy to sell.
It's a good thing they did.
The candy sold so well that It'Sugar decided1 to make TikTok part of its overall2 sales plan. The chain now has signs advertising3 the video app in its many stores. Goods from TikTok make up five percent to 10 percent of weekly sales.
Chris Lindstedt is the assistant vice4 president of merchandising at the nearly 100 stores of the It'Sugar chain. When talking to The Associated Press recently, he said those weekly sales numbers are crazy.
With 1 billion users5 worldwide, TikTok is an app best known for dancing videos. But it has also become amazingly good at selling things. The hashtag #TikTokMadeMeBuyIt has gotten more than 5 billion views on TikTok.
In the United States, national chains are setting6 up TikTok areas. Their goal is to get TikTok's mostly young users into stores.
At the bookstore Barnes & Noble, #BookTok signs advertise certain books. The book suggestions on TikTok have pushed some books up the bestseller list. Amazon has an area on its site called "Internet Famous." There, buyers can find products that are popular on TikTok.
It is hard to know what will becomes the next TikTok viral video. Also how TikTok decides who gets to see certain videos remains7 a mystery. Companies are often completely surprised when their product becomes popular.
Take for example, the Kate Spade8 company. Jenny Campbell is the chief marketing9 officer. She told the AP that earlier this year, she was confused. Why did searches for "heart" increase on the company's website?
The cause was a 60-second video on TikTok posted by 22-year-old Nathalie Covarrubias.
In the video, the young woman from Salinas, California, talked about how much she loved a pink, heart-shaped Kate Spade bag. Then, others did the same. Soon, the $300 heart-shaped purse sold out.
"I couldn't believe it," said Covarrubias, "because I wasn't trying to advertise the bag."
The Kate Spade Valentine's Day purse was supposed to be sold for a limited time only. But, because of TikTok, it is now sold throughout the year in different colors and materials.
Covarrubias was not paid to post the video. But the company sent her free items in exchange for posting another TikTok video when the purse was back in stores. That video was marked as an advertisement. Besides free stuff10, sometimes the companies pay TikTok creators to appear in advertisements. Or the company buys ads on TikTok.
Hana Ben-Shabat is the founder11 of Gen Z Planet12, an advisory13 company. It looks at the habits and behaviors of the generation born between the late 1990s and 2016.
She says that TikTok is a powerful purchasing tool for Gen Z because TikTok creators seem real. She compared this to Instagram, where the goal is to post the most perfect-looking image. Users trust the recommendations15 on TikTok, Ben-Shabat said: "This is a real person, telling me a real story."
TikTok, along with other tech companies like Snapchat, is preparing to challenge Facebook as a social-shopping powerhouse.
Shopping on social media sites is known as social commerce16. It is a $37-billion -a-year market in the United States. That mostly comes from Instagram and its parent company Facebook, reports the research firm eMarketer. By the end of 2025, that number is expected to more than double, to $80 billion.
Last month, TikTok began testing a way for sellers17 to set up a store within the app. This will allow users to buy products directly on the app.
TikTok has said that more is coming. It may operate more like Douyin, TikTok's sister app in China. Douyin permits users to find and buy products without leaving the app — just like you can on Facebook and Instagram.
TikTok's general manager is Sandie Hawkins. She works18 with companies to help them increase sales. Hawkins told the AP that over the past year we have seen "a new kind of shopping experience come to life that's been driven by the TikTok community,"
"We're excited to continue listening to our community," she said, building ways to help them find and buy "the products they love."
Words in This Story
candy -n. a sweet food made with sugar or chocolate
chain -n. a group of businesses that have the same name and sell the same products or services
merchandising -n. the activity of trying to sell goods or services by advertising them or displaying them attractively
purse -n. a usually leather or cloth bag used by women for carrying money and personal things
habit -n. a usual way of behaving : something that a person does often in a regular and repeated way
recommendation14 -n. the act of saying that someone or something is good and deserves19 to be chosen : a suggestion about what should be done
powerhouse -n. one or something having great power
1 decided | |
adj.决定了的,坚决的;明显的,明确的 | |
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2 overall | |
n.工作服,工装裤;全面的,全体的 | |
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3 advertising | |
n.广告业;广告活动 a.广告的;广告业务的 | |
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4 vice | |
n.坏事;恶习;[pl.]台钳,老虎钳;adj.副的 | |
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5 users | |
用户,使用者( user的名词复数 ) | |
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6 setting | |
n.背景 | |
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7 remains | |
n.剩余物,残留物;遗体,遗迹 | |
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8 spade | |
n.铁锨,铲子 | |
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9 marketing | |
n.行销,在市场的买卖,买东西 | |
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10 stuff | |
n.原料,材料,东西;vt.填满;吃饱 | |
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11 Founder | |
n.创始者,缔造者 | |
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12 planet | |
n.行星 | |
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13 advisory | |
adj.劝告的,忠告的,顾问的,提供咨询 | |
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14 recommendation | |
n.推荐(信)建议,优点,长处 | |
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15 recommendations | |
n.推荐( recommendation的名词复数 );推荐信;正式建议;提议 | |
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16 commerce | |
n.商业,贸易;社交 | |
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17 sellers | |
n.卖者( seller的名词复数 );卖方;销售者;销售商 | |
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18 works | |
n.作品,著作;工厂,活动部件,机件 | |
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19 deserves | |
v.应受,应得,值得( deserve的第三人称单数 );应受报答;应得报酬;应得赔偿 | |
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