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Publishers Worry Over Google’s New AI Search Tool
Publishing companies are growing increasingly1 concerned about generative AI, especially a model developed by Google.
Since May, Google has begun releasing2 a new form of search in the United States, India, and Japan powered by generative AI. The product is called Search Generative Experience, or SGE. SGE uses AI to create summaries for some search questions. Google says those summaries appear on the top of the Google search homepage, with links to "dig deeper."
If publishers want to prevent their content from being used by Google's AI to create those summaries, they must use the same tool that would prevent them from appearing in Google search results. That would make it difficult for people using search to find the publishers that choose not to be involved in SGE.
Google says that the AI-generated summaries are put together from many web pages and that the links are designed to be a starting point to learn more. The company describes SGE as an opt-in experiment for users3, who will help develop and improve the product.
To publishers, however, the new search tool is the latest concern in an unusual relationship. Publishers both compete against Google for online advertising4 and depend on the company for search traffic.
Four major publishers spoke5 to Reuters news agency6 recently. The businesses said they are trying to understand their place in a world where AI could control how users find and pay for information. The publishers asked not to be identified because of ongoing7 negotiations8 with Google.
Publisher concerns relate to a number of issues. They include the issue of web traffic; whether publishers will be credited9 as the providers of information that appears in the SGE summaries; and whether those summaries are correct. Most importantly, publishers want to be paid for the content on which Google and other AI companies train their AI tools.
A Google spokesperson said in a statement: "As we bring generative AI into Search, we're continuing to prioritize approaches that send valuable traffic to a wide range of creators, including news publishers, to support a healthy, open web."
On the issue of payments10, Google said it is developing a better understanding of the business of generative AI applications and getting opinions from publishers and others.
In late September, Google announced a new tool called Google-Extended. It gives publishers the choice to block their content from being used by Google to train its AI models.
Giving publishers the choice to not be used for AI is a "good faith gesture," said Danielle Coffey, president and chief executive11 of the News Media Alliance12, an industry trade group. "Whether payments will follow is a question mark, and to what extent13 there is openness to having a healthier value exchange," Coffey added.
The new tool does not permit publishers to block their content from being used for SGE without disappearing from traditional Google search.
Publishers want evidence that people are using their websites to secure14 advertisers. Showing up in Google search is important to their business. The design for SGE has pushed the links that appear in traditional search further down the webpage. That might reduce traffic to those links by as much as 40 percent, said an official at one of the publishers.
More worrying is the possibility that people searching the web will avoid clicking any of the links if the SGE passage meets the users' need for information.
Nikhil Lai is an expert with Forrester Research, a company based in Cambridge, Massachusetts. He said SGE is "definitely15 going to decrease publishers'...traffic and they're going to have to think about a different way to measure the value of that content, if not click through rate."
Even so, he believes publishers will remain trusted because their links will appear in SGE.
Words in This Story
generative AI – n. a type of artificial16 intelligence technology that can produce different kinds of content
model – n. a particular type or version17 of a product
summary –n. a restatement of written material that is shorter and contains only the main points
opt-in —n. to choose to do or be involved in something
content – n. the things that are in something; the ideas, facts, or images that are in a book, article, speech, movie, etc.
prioritize – v. to organize (things) so that the most important thing is done or dealt with first
application – n. a computer program that performs a particular task
gesture – n. something said or done to show a particular feeling or attitude
click –n. electronic evidence that a person has looked at a website
1 increasingly | |
adv.逐渐地,日益地,逐渐增加地 | |
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2 releasing | |
v.释放( release的现在分词 );放开;发布;发行 | |
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3 users | |
用户,使用者( user的名词复数 ) | |
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4 advertising | |
n.广告业;广告活动 a.广告的;广告业务的 | |
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5 spoke | |
n.(车轮的)辐条;轮辐;破坏某人的计划;阻挠某人的行动 v.讲,谈(speak的过去式);说;演说;从某种观点来说 | |
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6 agency | |
n.经办;代理;代理处 | |
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7 ongoing | |
adj.进行中的,前进的 | |
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8 negotiations | |
协商( negotiation的名词复数 ); 谈判; 完成(难事); 通过 | |
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9 credited | |
v.记入贷方;信用 | |
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10 payments | |
n.支付,付款,缴纳,报酬( payment的名词复数 );付出的[要付出的]款项;报答,报偿 | |
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11 executive | |
adj.执行的,行政的;n.执行者,行政官,经理 | |
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12 alliance | |
n.同盟,同盟国,结盟,联姻 | |
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13 extent | |
n.程度,范围,限度;广度,宽度,大小 | |
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14 secure | |
adj.无虑的,安心的,安全的;adj.牢靠的,稳妥的;vt.固定,获得,使...安全;vi.(海上工作人员)停止工;vi.(船)抛锚,停泊 | |
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15 definitely | |
adv.一定地,肯定地;明确地,确切地 | |
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16 artificial | |
adj.人工的,人造的,人为的;做作的,假装的 | |
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17 version | |
n.版本;型号;叙述,说法 | |
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