现代酒店英语实务教程 08（客房送餐服务）

（单词翻译）

Unit 5 Room Service 客房送餐服务

2、经典对话

A:Good morning,room service.May I help you?

B:I'd like to have a meal in my room.

A:Certainly Sir. We offer two types of breakfast,American and Continental¹.Which one would you prefer?

B:What does Continental breakfast have?

A:Peeled oranges, toast with butter ,coffee or tea?

B:That would be fine,I will take it.I'd like a white coffee(加牛奶的咖啡） with two sugars,please.

A: I see.May I have your name and room number,please?

B:Sure,It's Jafoson Black in room 1506.

A:Let me confirm² your order. Mr Jaferson Black in room 1506,continental breakfast,white coffee with two sugars.Is that right?

B:Exactly.

A:Your order will be ready soon. Thank you for calling.

3、常用句型百宝箱

1、订餐服务说明

1、Breakfast to be served from 7:30 to10:00 AM.Lunch dinner served from 11:00 AM to 11:00 PM.

2、Room sevice is available 24hs a day.

3、You may dial 6 then ask for room service.

4、If you like,we can make a note will list and send to them,which would you like to do?

5、There is next service charge for 15% for room sevice.

询问客人喜好

1、Which kind of juice would you prefer,Grapefruit juice or orange？

2、How would you like eggs,how would like steak?

3、Would you like ham or Bacon³ with your eggs?

4、Would you prefer rows or toast?