Doing business across borders requires precise coordination, especially in the era of just-in-time delivery where goods need to be shipped to the cust...
In this Business English Podcast, well be looking at the language used to make appointments on the telephone. We live in the era of remote communicati...
In this Business English Podcast lesson were going to look at useful language for handling the practical details of a business visit, such as airport ...
Booking tickets on the phone is a basic part of business travel. In this intermediate Business English Podcast, we will practice useful phrases and la...
When you call someone but they arent there, often their voicemail picks up or answers the phone. Then you have to leave a message. Anyone who uses the...
People are busy. When you telephone people, they often arent there to take your call, so you need to leave a message. And almost everyone has to answe...
This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how t...
Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. Hospitality mea...
This is the last in our three-part Business English Podcast series on cold calling. In todays lesson, youll learn how to deal with several typical kin...
This is the second in our three-part Business English Podcast lesson on a useful telephone and sales skill: cold calling. You can always make yourself...
