[00:01.87]Which cultures, then , are "open"
[00:04.36]and which are "closed"?
[00:06.42]Mm, people from Latin cultures
[00:08.83]usually show their felings more
[00:10.80]for example, the Italians.
[00:12.98]When asked if they would show
[00:14.25]that they were angry at work,
[00:16.46]71% of Italians indicated
[00:18.60]that they would show this openly.
[00:21.06]And what about "closed" cultures?
[00:23.18]Eastern cultures and northern European cultures
[00:26.34]do not show their feelings as much.
[00:29.24]For example, only 17% of the Japanese
[00:32.23]would show anger openly at work.
[00:35.15]And only 29% of the British would show
[00:37.81]they were angry.
[00:38.97]I see.
[00:39.41]Curiously enough, the Americans
[00:41.10]are more like the Italians--
[00:42.97]over 60% would express anger openly
[00:45.83]in a work situation.
[00:47.87]Culturally, Americans are in between "open"
[00:51.13]and "close" cultures-
[00:52.79]in some ways they are more "open"
[00:54.54]and in other ways they are more "closed".
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