Transcript: 

Lucy: Hello.

School librarian: Hello, what’s your name?

Lucy: My name's Lucy.

School librarian: And what's your surname, Lucy?

Lucy: Moore.

School librarian: Can you spell that?

Lucy: M-O-O-R-E.

School librarian: Thank you. What class are you in?

Lucy: Class 1B.

School librarian: Class 1B. And how old are you, Lucy?

Lucy: I'm 13.

School librarian: Have you got a photo?

Lucy: Yes, here you are.

School librarian: Thank you ... OK, thank you, Lucy. Here's your school library card.

Lucy: Thanks. Bye.

School librarian: Goodbye.