你真的会用英语打电话么?来测一测!(在线收听

  是不是觉得学了这么多年英语,打个电话应该没啥问题了吧。。。下面首先就有几个最基础的问题,试试看你是否答得上来吧!
  1. 给你一串电话号码,01712223344,该怎么念?
  不要告诉我你老老实实一个字一个字地念下来了……
  2. 不知姓名的人来电话,你怎样询问对方名字?
  要礼貌地问哟。
  3. 在工作岗位接起电话,你第一句要说的是什么?
  “Hello?”如果你这么说,会被骂不专业的……
  自报家门?没错,但可不是说“I am”或者“My name is”哦……
  4. 对方找的人正是你,你应该怎么说?
  “Yes, I am.”?“ Yes, this is!”?都错!
  以上问题你是否能流畅答出来?如果不能,就接着往下看,答案都在里面了。
  1.怎么念电话号码
  Giving numbers
  念一串电话号码时,最好每三个或四个数字中间停顿一下。
  连在一起的两个或三个相同数字,可以用double或triple,比如:
  222读作triple two;
  3344读作double three, double four;
  5555可以读作double five, double five,如果要说“five five five five”也可以,但是不要说four five哦,那是45。
  2.邮箱地址怎么说
  Saying email addresses
  @ 读作 “at”,所以,[email protected]就是"John, at, gmail, dot, com"。
  如果用户名的部分有标点符号,常见的几种这么读:
  / 读作"forward slash"。
  – 读作 "hyphen ['haif?n]" or a "dash"。
  _ 读作 "underscore"。
  3.接通电话
  Getting through
  很多人在打电话的时候,并不会自报家门,所以你可以礼貌地问对方的姓名,人家不会生气的。例子:
  A: Can I speak to Mr Smith, please? / Is Mr Smith there, please?
  我能和史密斯先生通话么?/ 史密斯先生在么?
  B: May I ask who's calling? / Could I have your name, please?
  请问您是?/ 能否告知您的姓名?
  A: Yes, this is Tom Cruise speaking.
  我是汤姆·克鲁斯。
  在公司里,接起电话要先报上自己的名字,而不是问对方是谁,“Who's there?”听起来很不礼貌。
  但是不要说“I am”或“My name is”,直接在自己的名字后面加上“speaking”就可以了。比
  如,
  Hello, John Smith speaking.
  你好,我是约翰·史密斯。
  最好再加上公司的名字:
  This is John Smith from China Daily.
  我是中国日报约翰·史密斯。
  如果对方找的人正是你,对话则是这样的。
  A: Can I speak to Jane, please?
  可以帮我接一下简吗?
  B: Speaking.
  我就是。
  4.留信息
  Leaving or taking a message
  对方要找的人不在,你可以说明情况,注意在句首礼貌地加上“I'm afraid”或者 "I'm sorry"。
  比如:
  I'm afraid Mr Smith is out of the office today.
  抱歉史密斯先生今天不在公司。
  其他可能的情况还有:
  off sick today.
  请病假了
  in a meeting.
  开会中
  on holiday.
  休假了
  或者
  I'm afraid his line is engaged.
  他正在通话中。
  接下来,你就可以问对方是否需要留信息。
  A: Would you like to leave a message?
  您需要留个言么?
  B: Could you ask him to call me back? / Could you ask him to return my call?
  能否让他给我回个电话?/ 能让他给我回个电话么?
  如果你想让对方帮忙捎个信,则要说,Could you take a message?
  5.打给陌生人
  Calling someone you don't know
  可能你的老板让你给一个不认识的人打电话,那你就应当先自我介绍,然后提一提老板的名字。
  A: Hello, this is Sarah Brown calling, from China Daily.
  你好,我是中国日报的沙拉·布朗。
  B: Hello, what can I do for you? / Hello, how can I help you?
  你好,我能为您做点什么?
  A: I'm calling on behalf of Tom Cruise.
  / Tom Cruise suggested that I call you.
  / Tom Cruise asked me to call you.
  我是代阿汤哥来电话的。/ 阿汤哥让我给您打电话。
  6.  通话有问题时
  When there's a problem
  听不清对方的话
  I'm sorry, could you speak up, please?
  不好意思,你能大声点吗?
  I'm sorry, I can't hear you very well.
  不好意思,我听不清您的话。
  I'm sorry, the line's bad – could you repeat what you just said?
  不好意思,线路很差,您能重复一下刚刚的话么?
  没听懂对方的意思
  I'm sorry, could you repeat that please?
  不好意思,你能重复一下吗?
  Sorry, I didn't quite catch that.
  不好意思,我没听清。
  Sorry, I didn't catch your surname.
  抱歉,我没听清你的姓名。
  I'm sorry, I didn't get that. Could you say it again, please?
  不好意思,我没听到,您能再说一遍么?
  I'm afraid I don't follow you. Could you repeat it, please?
  不好意思,我没听明白,您能重复一下么?
  I'm sorry, I'm not sure I understand. Would you mind explaining it again, please?
  不好意思,我好像没弄懂,您介意再解释一下么?
  纠正对方的说法
  Actually, it's 16, not 60.
  事实上,是16,不是60.(着重强调引起困惑的词)
  I'm sorry, but I think there's been a misunderstanding. The payment's due next week, not next month.
  不好意思,但我认为这里有点误会。这笔账下周到期,而不是下个月。
  I'm sorry, but that's not quite right..
  不好意思,不是这样的……
  确认自己是否理解正确
  So if I understand you correctly…
  所以如果我理解得正确的话……
  When you say… do you mean…?
  你说的……,是……意思吗?
  学习完毕,我们再来一组小测试巩固一下。
  1. Good morning. Can you put me __ to Susan Black, please?
  a. back
  b. on
  c. through
  c. put someone through:将某人接通到另一个电话。
  2. I'm afraid that Dan is tied __ at the moment.
  a. on
  b. through
  c. up
  c. tied up: 忙着做某事
  3. Can I read that __ to you? Your phone number is 00 44 ....
  a. away
  b. back
  c. on
  b. read something back:重复确认诸如电话号码之类的口信或者信息
  4. I'm not sure if she's in yet. Hold __ and I'll check for you.
  a.back
  b.on
  c.up
  b. hold on:等等
  5. Hang __ - let me get a pen. OK, so what's your number again?
  a.in
  b.on
  c.up
  b. hang on:稍等片刻,比hold on语气更随意些(more informal)。
  6. If you get a nuisance call, just hang __.
  a.on
  b.through
  c.up
  c. hang up:挂断电话,也可以说成“put the phone down on someone”。
  a nuisance call:骚扰电话。
  7. It took me 30 minutes to get __ to customer service.
  a.over
  b.through
  c.up
  b. get through to a person:试图打通某人的电话
  8. Can you get __ to me later today?
  a.back
  b.through
  c.up
  a. get back to someone:给某人回电话
  原文地址:http://www.tingroom.com/listen/yyky2/394564.html