I want to close my account here. 我想注销在你们这儿的账户。

Have you taken your ID card? 您带身份证了吗？

No. Can I make it without ID card? 没有。没有身份证能办理吗？

Sorry, I'm afraid not. 对不起，恐怕不能。

By the way, could you tell me my balance? 顺便问下， 能否把存款余额告诉我？ 

Here is your cash. Please sign your name on the receipt. 这是您的钱。请在凭条上签名。

That's all right. By the way, could you tell me my balance? 好的。顺便问下， 能否把存款余额告诉我？

Fine. Wait a minute. 好。请稍等。