成人高等教育英语教材第一册06

UNIT 6 Making a Telephone Call

Integrated¹ Skills Development

Dialogues

A. One Moment, please
Wang Fang² is the secretary of a shoe factory. She is phoning the Business Design Center in Beijing. She wishes to arrange a meeting between Mr. Li, her manager, and Mr. Smith, who is in charge of an exhibition.
Operator³: Business Design Center. Good morning. Can I help you?
Wang: May I speak to Mr. Smith, please?
Operator: Who is calling, please?
Wang: This is Miss Wang from Shanghai No.1 Shoe Factory. I'm phoning from Shanghai.
Operator: One moment, please.
(pause)
Wang: Hello?
Operator: I'm trying to connect you. Hold the line, please.
Operator: Hello, Miss Wang, you're through. Mr. Smith's number is ringing.
Wang: Thank you.

B. This Is Mr. Smith Here
Now Wang Fang is speaking to Mr. Smith on the phone.
Mr. Smith: Hello, this is Mr. Smith here.
Miss Wang: Good morning, Mr. Smith. This is Wang Fang. I work for Shanghai No. 1 Shoe Factory. I'd like to make an appointment for our manager, Mr. Li, to meet you. It's about the shoe exhibition you're holding next month.
Mr. Smith: Ah, yes. I would be happy to meet Mr. Li. Which day is convenient?
Miss Wang: Mr. Li is arriving in Beijing on Thursday. That's the 17th.
Mr. Smith: How about 2 o'clock?
Miss Wang: That's all right. I'll make a note of it.
Mr. Smith: Good. I'm looking forward to seeing him at 2 on the 17th, then.
Miss Wang: OK. Thank you very much, Mr. Smith.
Mr. Smith: Not at all. Good-bye.
Miss Wang: Good-bye.

Passage
How to Make an Efficient Phone Call

When you make a telephone call to an office, a bank or any other institution, it is useful to know the extension⁴ number of the person you are calling. The operator will know this, but it might save any delay if you mention it first.
Before you dial, you should always have the necessary information with you.
In this way, you can make a correct and useful telephone call. You need a list of points — dates, time of arrival and so on. This can help you to make an efficient telephone call. Proper preparation may even prevent you from making a second telephone call. You should use a telephone note pad⁵ in order to take down the information from callers.

New Words and Expressions

appointment
n. 约会

arrange
v. 安排

arrival
n. 到达

bank
n. 银行

caller
n. 拜访者，打电话的人

center
n. 中心

connect
v. 连接，联系

convenient
a. 方便的

delay
n. & v.延迟，耽误

design
n. & v.设计

dial
v. 拨号

dialogue
n. 对话

efficient
a. 效率高的

exhibition
n. 展览

extension
n. 分机

forward
ad. & v.向前，转交

hold
v. 举行，拿住

information
n. 信息

institution
n. 研究所，机构

line
n. （电话）线

mention
V. 提及

necessary
a. 必要的

note
n. 便笺，通知，笔记

operator
n. 接线员

order
v. & n.命令，次序

pad
n. 便笺簿

pause
v. 暂停，踌躇，犹豫

phone
n. & v.电话；打电话

point
n. 要点，观点

prevent
v. 预防

save
v. 节省，挽救

in charge of
负责

make an appointment
预约

make a note of sth.
用笔记下某事

look forward to
盼望，期待

make a telephone call
打电话

extension number
分机号

prevent sb. from doing sth.
阻止某人做某事

take down
记下，写下

Not at all.
不客气，不用谢。

Can I help you?
有什么事？

You're through.
你的电话通了。


Merry Learning⁶

Humour

"Did you have any difficulty with your French in Paris?" "No, but the French people did."

Phonetics

c在单词中的读音：
cup cake call
card come

city circle cycle
cinema

ocean special

accept succeed

Pronunciation and Intonation⁷

A: Excuse me, is this seat taken?
B: No, it isn't.
A: Would you mind moving over one, so my friend and I can sit together?
B: No, not at all.
A: Thanks a lot.

1 integrated   

a.整合的，完整的

参考例句：

• A fully integrated low phase noise LC voltage controlled oscillator (VCO) is presented.介绍了一种全集成的LC压控振荡器(VCO)的设计。

2 fang   

n.尖牙，犬牙

参考例句：

• Look how the bone sticks out of the flesh like a dog's fang.瞧瞧,这根骨头从肉里露出来，象一只犬牙似的。
• The green fairy's fang thrusting between his lips.绿妖精的尖牙从他的嘴唇里龇出来。

3 operator   

n.（机器、设备等的）操作员；电话接线员

参考例句：

• He is a computer operator.他是个电脑操作员。
• The telephone operator connected us.话务员给我们接通了电话。

4 extension   

n.伸长，扩大，伸展；延长，延期；延长部分，扩大部分；电话分机

参考例句：

• The pupils disliked the extension of the term.小学生们不愿延长学期。
• Our extension is nearly finished.我们的扩建部分已接近完工。

5 pad   

n.垫，衬垫；便签本，印色盒

参考例句：

• She made a brief note on the telephone pad.她在电话通讯簿上记下简短的话。
• Each student should have a pencil and pad.每个学生应该有一支铅笔和一个便签本。

6 learning   

n.学问，学识，学习；动词learn的现在分词

参考例句：

• When you are learning to ride a bicycle,you often fall off.初学骑自行车时，常会从车上掉下来。
• Learning languages isn't just a matter of remembering words.学习语言不仅仅是记些单词的事。

7 intonation   

n.语调，声调；发声

参考例句：

• The teacher checks for pronunciation and intonation.老师在检查发音和语调。
• Questions are spoken with a rising intonation.疑问句是以升调说出来的。