成人高等教育英语教材第一册07

UNIT 7 Can I See Your Manager?

Integrated¹ Skills Development

Dialogues

A. Can I See Your Manager?
A visitor wants to see the vice-president, and the receptionist is greeting him.
Receptionist: Good morning, may I help you?
Visitor: Yes, I'd like to see Mr. Chen, the vice-president.
Receptionist: May I have your name, please?
Visitor: George Smith of Walsh Company.
Receptionist: Thank you, Mr. Smith. Let me see if he is available. Would you wait just a moment, please? ... I'm afraid Mr. Chen is occupied at the moment. Would you mind waiting?
Visitor: Well, how long will it be?
Receptionist: About an hour.
Visitor: Oh, that's too long. I'll have a meeting at 11.
Receptionist: Would you like to make an appointment for some other time?
Visitor: Yes, I suppose so. Friday morning at 9:30. Is that all right?
Receptionist: Yes. I'll make a note of it. I'll also ask him to confirm. Does he have your telephone number?
Visitor: Yes, he does.
Receptionist: OK, Mr. Smith. We'll see you on Friday.
Visitor: Yes. Thank you. Good-bye.
Receptionist: Good-bye.

B. Let Me Check...
The receptionist is trying to make an appointment between her manager and the visitor.
Receptionist: Good afternoon. Can I help you?
Visitor: Yes. May I see your production manager Mr. Lawson, please?
Receptionist: I'm sorry, Mr. Lawson is out on business today.
Visitor: Well, I'd like to make an appointment to see Mr. Lawson some time next week.
Receptionist: Let me check Mr. Lawson's diary. Just a moment. I won't be long...
Yes, Mr. Lawson doesn't seem to be busy on Tuesday morning, Wednesday afternoon and Friday morning.
Visitor: Could I make an appointment for Wednesday afternoon, please?
Receptionist: Would 2:30 be convenient?
Visitor: Yes. That'll be fine.
Receptionist: I'll make a note of that. Would you like me to confirm the appointment?
Visitor: Yes, please. This is my card. You can contact me any day.
Receptionist: Fine. I'll do that.
Visitor: Thank you very much. Good-bye.
Receptionist: Good-bye.

Passage
A Receptionist's Job

Secretaries who receive visitors are called receptionists. There are different kinds of receptionists however. In a small firm, the 'receptionist' may have to receive visitors and do some typewriting and clerical work. In a large firm, on the other hand, a receptionist only receives visitors and makes appointments and travel arrangements.
There are different tasks in receiving visitors. Executives³ should tell receptionists about all their appointments. This should be done in advance or at the beginning of each day. They should inform the receptionist of their activities (for example, going to see an important person, going to lunch) throughout the day. If the receptionist has this information, she can receive and talk to visitors without any delay, and she can work efficiently⁴.

New Words and Expressions

activity
n. 活动

advance
n. & v.在先，向前进

arrangement
n. 安排

available
a. 能够得到的

clerical
a. 办公室的

confirm
v. 确定，确认

contact
v. 与……联系

diary
n. 记事簿，日记

efficiently
ad. 效率高地

executive²
n. 总经理，董事

firm
n. 公司

inform
v. 通知，报告

mind
n. & v.介意

occupied
a. 忙碌的

production
n. 生产

receive
v. 接待，收到

report
v. & n.传达，报告

suppose
v. 猜想

task
n. 任务，工作

throughout
prep.遍及，贯穿

typewriting
n. 打字工作

vice-president
n. 副总裁，副总经理，副主席

visitor
n. 来访者，游客

at the moment
此刻，现在

production manager
生产经理

on business
办公事，出公差

clerical work
办公室工作

in advance
提前

at the beginning
首先，开始

throughout the day
一整天

without delay
不耽搁，立即

Just a moment.
稍候。

May I have your name, please?
请问你叫什么名字？

Let me see.
让我想想。

Merry Learning⁵

A Riddle⁶

What is the thing that is the first to pity and the last to help?
(The letter p.)

Phonetics

sh在单词中的读音：
ship shop fresh
shell sheep fish
shine wish

Pronunciation and Intonation⁷

A: Hello. How are you?
B: Fine, thank you. How are you?
A: Fine, thanks. (bus sound-effect) Oh, excuse me, here's my bus.
B: Good-bye.
A: Good-bye.

1 integrated   

a.整合的，完整的

参考例句：

• A fully integrated low phase noise LC voltage controlled oscillator (VCO) is presented.介绍了一种全集成的LC压控振荡器(VCO)的设计。

2 executive   

adj.执行的，行政的；n.执行者，行政官，经理

参考例句：

• A good executive usually gets on well with people.一个好的高级管理人员通常与人们相处得很好。
• He is a man of great executive ability.他是个具有极高管理能力的人。

3 executives   

（公司或机构的）经理( executive的名词复数 )； （统称公司或机构的）行政领导； （政府的）行政部门； [the Executive][美国英语]（美国政府的）行政当局

参考例句：

• They have taken measures to equate the salaries of higher civil servants to those of business executives. 他们采取措施使高级文职人员的工资和企业管理干部的工资相等。
• He disregarded the advice of his executives. 他对主管层的建议置若罔闻。

4 efficiently   

adv.高效率地，有能力地

参考例句：

• The worker oils the machine to operate it more efficiently.工人给机器上油以使机器运转更有效。
• Local authorities have to learn to allocate resources efficiently.地方政府必须学会有效地分配资源。

5 learning   

n.学问，学识，学习；动词learn的现在分词

参考例句：

• When you are learning to ride a bicycle,you often fall off.初学骑自行车时，常会从车上掉下来。
• Learning languages isn't just a matter of remembering words.学习语言不仅仅是记些单词的事。

6 riddle   

n.谜，谜语，粗筛；vt.解谜，给…出谜，筛，检查，鉴定，非难，充满于；vi.出谜

参考例句：

• The riddle couldn't be solved by the child.这个谜语孩子猜不出来。
• Her disappearance is a complete riddle.她的失踪完全是一个谜。

7 intonation   

n.语调，声调；发声

参考例句：

• The teacher checks for pronunciation and intonation.老师在检查发音和语调。
• Questions are spoken with a rising intonation.疑问句是以升调说出来的。