酒店英语口语就该这么说 第49期:替找旅馆 预约出问题

 替找旅馆我另外你们找一家旅馆好吗？

A：Shall I find another hotel fbr you?

B: Yes, please do and make it quick!好的。

麻烦您快一点！

Certainly sir. I'll book you into a hotel in this area. Just a moment, please.

好的，我帮你们预约一家本区的旅馆，请稍候。

预约出问题恐怕我们没有你们的预约记录。

A: Thank you for waiting, sir. I'm afraid, we have no record of your reservation. Where was it made?

先生，让您久等了。恐怕我们没有你们的预约记录。您在哪里预约的？

B: That's very strange. It was made about two weeks ago through our travel agents at home. Orient Tours, Pasadena, California.

这就怪了。我们是大约两个星期前在家里，通过加州帕萨迪纳的东方旅行社代办的。

同类问句：

Just a moment, please. I'll check our reservation record again. Thank you for waiting.

sir. I'm afraid we have no record of any reservation by Orient Tours in your name. Do you have a confirmation¹ letter?

请稍候，我再查预约记录。让您久等了，恐怕我们没有东方旅行社以您的名义所做的预约记录，您有确认函吗？ No, we don't, we only have a copy of our itinerary².

没有，我们只有一张影印的旅程表。

May I see it, please?

请给我看一下好吗？

I'm afraid this won’t be enough.

这恐怕不够充分。

1 confirmation   

n.证实，确认，批准

参考例句：

• We are waiting for confirmation of the news.我们正在等待证实那个消息。
• We need confirmation in writing before we can send your order out.给你们发送订购的货物之前，我们需要书面确认。

2 itinerary   

n.行程表，旅行路线；旅行计划

参考例句：

• The two sides have agreed on the itinerary of the visit.双方商定了访问日程。
• The next place on our itinerary was Silistra.我们行程的下一站是锡利斯特拉。