酒店英语口语就该这么说 第63期:物品被盗时 空调故障

 物品被盗时我先看看门锁的录像，有没有人在您不在的时候进过您的房间。

A:Just a moment, Mama. Let me read the tape of the door lock to see if someone entered the room. The tape showed that only a housekeeper¹ had entered the room in your absence, but it confirmed that she didn't steal your dothes.

请您稍等一会儿，太太。我先看看门锁的录像，有没有人在您不在的时候进过您的房间。录像显示只有一位房间管理员在您不在时进过屋，但录像证实不是他偷了您的衣服。

B：Can I review the tape myself?

我可以亲自看一下录像带吗？

同类问句：

Of course. Please come with me to the security manager's office.

当然可以。请跟我到保安经理办公室。

It's really strange. It seemed that the housekeeper did not leave carrying parcels.

真是蹊跷！看起来房屋管理员离幵房间的时候，手上并没有拿包裹。

I'm sorry, Mama. No matter who is responsible for the theft of your belongings², it is the on our part. We will accept the responsibility and compensate³ you in three days.

实在对不起，太太。不管是谁偷了您的东西，都是由于我们的疏忽大意造成的。我们会负责，并在3天之内给您赔偿。

空调故障这个空调有些毛病。

I'm from the maintenance department. Did you call us?

我是维修部的。是您给我打电话的吗？

Yes. The air conditioner is not working properly.

是的。这个空调有些毛病。

同类问句：

What's the problem?

有什么问题？

The remote control doesn't work. I turned on the air conditioner, but I can't adjust the temperature. 遥控器有问题。我把空调打幵了，但是我无法调节温度。

Let me have a look. I think the batteries should be changed. Let me replace them with new ones. Now, it's working.

让我看看。我想可能电池该换了。我换上两个新的。好，现在行了。

1 housekeeper   

n.管理家务的主妇，女管家

参考例句：

• A spotless stove told us that his mother is a diligent housekeeper.炉子清洁无瑕就表明他母亲是个勤劳的主妇。
• She is an economical housekeeper and feeds her family cheaply.她节约持家，一家人吃得很省。

2 belongings   

n.私人物品，私人财物

参考例句：

• I put a few personal belongings in a bag.我把几件私人物品装进包中。
• Your personal belongings are not dutiable.个人物品不用纳税。

3 compensate   

vt.补偿，赔偿；酬报 vi.弥补；补偿；抵消

参考例句：

• She used her good looks to compensate her lack of intelligence. 她利用她漂亮的外表来弥补智力的不足。
• Nothing can compensate for the loss of one's health. 一个人失去了键康是不可弥补的。