BEP 22 Telephoning: Handling Enquiries and Technical Problem

In this Business English Podcast lesson we continue our series on making telephone calls in English by looking at how to deal with technical problems and clarify¹ information using alternative choice questions. This questioning technique is useful when you need to clarify important information or reach a decision.

1 clarify   

v.澄清，阐明，使变得清晰；净化

参考例句：

• I am happy to clarify any points that are still unclear.我愿意说明任何仍然不清楚的地方。
• Can you clarify this long sentence?你能把这个长句子解释清楚吗？