BEP88 Telephoning: Booking a Travel Ticket BVP 01 – Human R

In this Business English Podcast lesson we’re going to look at useful language for handling the practical details of a business visit, such as airport pickup¹ and restaurant or hotel booking. And we’ll also practice ways to create and maintain goodwill² by demonstrating flexibility³ and responding politely on the phone.

Viva is an Italian fashion company. Viva representatives Marco and Francesca are preparing to attend a fashion expo in Las Vegas with their American distributor, Foxtrot. A fashion expo, or exposition, is a kind of trade show or conference in which potential buyers look at manufacturers’ goods.

In the dialog Marco is calling his contact Adriana at Foxtrot to discuss the details of the visit. As you listen try to answer the following questions.

Listening Questions:
1) What information does Adriana get from Marco?
2) What does Marco need help with?
3) Does Marco have any special requirements for the hotel?
4) What kind of food does Marco hope to eat?

1 pickup   

n.拾起，获得

参考例句：

• I would love to trade this car for a pickup truck.我愿意用这辆汽车换一辆小型轻便卡车。||The luck guy is a choice pickup for the girls.那位幸运的男孩是女孩子们想勾搭上的人。

2 goodwill   

n.善意，亲善，信誉，声誉

参考例句：

• His heart is full of goodwill to all men.他心里对所有人都充满着爱心。
• We paid ￡10,000 for the shop,and ￡2000 for its goodwill.我们用一万英镑买下了这家商店，两千英镑买下了它的信誉。

3 flexibility   

n.柔韧性，弹性，（光的）折射性，灵活性

参考例句：

• Her great strength lies in her flexibility.她的优势在于她灵活变通。
• The flexibility of a man's muscles will lessen as he becomes old.人老了肌肉的柔韧性将降低。