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A:Good morning!
B:Can I speak to Miss Cooper please?
A:Would you hold on a second, please? Miss Cooper's extension is engaged.
B:Engaged. Oh, dear! Could you tell her it's a long-distance call?
A:I'm sorry, sir. I can't interrupt her. I'm sure she won't be very long.
B:How long do you think she'll be?
A:I really can't say how long she'll be.
B:Can I leave a message, please?
A:Yes, certainly.
B:Can you tell her I'm waiting to speak to her?
A:Yes, sir. I'll ring her on an inside line if you like.
B:Thank you very much.
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