银行英语情景口语 第190期:银行卡业务 领卡(2)

 　　Good morning. Madam. What can I do for you today? 早上好，女士。我今天可以为您做些什么吗？

　　Hello. I hope you can help me; I'm a little worried about my new card. 你好。希望你能帮我，我有点儿担心我的新卡。

　　What seems to be the problem? 有什么问题呢？

　　I received my new card this morning, but I'm unable to use it. 我今天早上刚收到我的新卡，但我无法使用它。

　　Oh? You mean, the ATM machine has eaten it? 哦？您是说，自动取款机呑了您的卡？

　　No, it's right here, see? 没有，在这里呢，你看？

　　The ATM will not accept it! 自动取款机不受理！

　　You said you received your card this morning, am I right? 您说过您今天早上收到的您的卡，我没说错吧？

　　Yes. I was told it would be activated¹ and ready to use right away. So, what's gone wrong? 没错。我被告知它已被激活了，并马上就能使用了。所以，出什么问题啦？

　　Did you receive your PIN² number yet, Madam? 您收到您的密码了吗，女士？

　　You see, unless you have your new PIN number, to match your new card, you cannot use it. 您知道吧，除非您有新的密码，来匹配您的新卡，你就不能使用它。

　　We usually send that separately³, around one day after the card, for security⁴ reasons. 我们通常会分开邮寄，出于安全的原因，密码在卡寄出大约一天后才寄出。

　　Well, that explains it. I've been using my old PIN number! 嗯，原来如此呀。我一直在使用我的旧密码！

　　Thanks for explaining everything to me. 谢谢你帮我解释这些事情。

1 activated   

adj. 激活的 动词activate的过去式和过去分词

参考例句：

• The canister is filled with activated charcoal.蒸气回收罐中充满了活性炭。

2 pin   

n.大头针，针，别针，钉，栓，销子，插头，管脚，琐碎物；vt.将…用针别住，钉住

参考例句：

• The balloon will pop if you put a pin in it.如果扎进一颗大头钉，气球就会突然爆开。
• Please give me a safety pin.请给我一个安全别针。

3 separately   

adv.单独地，分开地

参考例句：

• Bulky items will be collected separately.大件物品将分开收集。
• Text and graphics are prepared separately and then combined.文字和图分别编排后再进行混排。

4 security   

n.安全，安全感；防护措施；保证(金)，抵押(品)；债券，证券

参考例句：

• A security guard brought him down with a flying tackle.一名保安人员飞身把他抱倒。
• There was tight security at the airport when the President's plane landed.总统的专机降落时，机场的保安措施很严密。