现代酒店英语实务教程 20(电话服务)...
三 经典对话 C=Clerk of Ticket Service Center 票务中心职员 G=Guest 客人 C:Good afternoon. What can I do for you ? 下午好,有什么能为你效劳吗? G:Is there any flight to Beijing on July ,4th ? 7月4日有飞往北京的班机吗? C:Let me see. Yes, there are two...
G=Guest C=Clerk 一、经典对话 G:We're going to have a congress next Monday . I'd like to book some facilities and personnel for it. C:No problem . Sir. Here is the rate list . G:Thank you. C:Welcome,sir. Next Monday... that's July 2nd , isn't it? G:Y...
现代酒店英语实务教程 17(提供信息)...
现代酒店英语实务教程 16(文秘服务)...
现代酒店英语实务教程 15(酒水服务)...
现代酒店英语实务教程 14(上菜服务与席间服务)...
现代酒店英语实务教程 13(点菜服务)...
现代酒店英语实务教程 12(餐厅迎客服务)...
现代酒店英语实务教程 11(餐厅预订服务)...