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(单词翻译:双击或拖选)
[00:03.34]Unit 31 Task:"rant"about something you hate
[00:09.81]2 Read four people's ranting1
[00:13.88]about things they hate.
[00:16.23]What does each person hate most?
[00:19.36]What reasons do they give?
[00:21.76]Catherine:What I really hate is automated2
[00:26.02]telephone answers.
[00:28.54]When you try to phone up a company,
[00:30.69]and you get a recorded voice and you have to
[00:33.24]choose different options on this.
[00:35.27]They tell you press one if you have a problem
[00:37.68]with your invoice3 or press two
[00:39.78]if you have a problme with something esle.
[00:41.74]And it's nver specific to what you want to
[00:44.01]speak about and you never know
[00:45.51]which one to choose.
[00:47.17]And it takes you like three minutes
[00:49.19]to get through to speak to an actual person
[00:51.22]and it's costing you money all this time.
[00:53.83]And it's very frustrating4.
[00:55.78]I was phoning a hospital the other day
[00:58.22]and I wanted to speak to somebody specifically.
[01:01.82]And I spoke5 to a person and she said,
[01:03.76]"Is it about appointments?"
[01:04.81]and I went "Well,kind of..."
[01:06.64]And she immediately put me through
[01:08.50]to this automated thing without even saying
[01:10.82]"I'm just putting you through."
[01:12.07]Just like blunt of...
[01:13.60]and that was something that didn't answer
[01:15.75]my questionat all.
[01:16.96]I had to put the phone down
[01:18.18]and phone up again to actually speak to a human
[01:20.31]So I hate them.
[01:20.88]
1 ranting | |
v.夸夸其谈( rant的现在分词 );大叫大嚷地以…说教;气愤地)大叫大嚷;不停地大声抱怨 | |
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2 automated | |
a.自动化的 | |
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3 invoice | |
vt.开发票;n.发票,装货清单 | |
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4 frustrating | |
adj.产生挫折的,使人沮丧的,令人泄气的v.使不成功( frustrate的现在分词 );挫败;使受挫折;令人沮丧 | |
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5 spoke | |
n.(车轮的)辐条;轮辐;破坏某人的计划;阻挠某人的行动 v.讲,谈(speak的过去式);说;演说;从某种观点来说 | |
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