VOA 商务英语 lesson18

Lesson 18
Dialog1:
Cyberspace¹(网络空间)
F: When consumers go online, they need to trust the vendor².
M: We already have customer confidence in the product.
F: buying online is different from buying in a store.
M: it’s a lot different in cyberspace.
F: cyber sellers have to develop an environment of trust.
M: I know, we’re asking people to type in their credit card number.
F:and they have no idear who will have that information.
M: We have to have some way to assure them that the information is secure.
Q: What do cyberseller have to develop?
A: an environment of trust.

Dialog2: online transaction(网上业务)
F: to do online transactions, you need to link up with a financial institution.
M: like a bank or investment bank?
F: right, they are the intermediaries between you and your customers’money.
M: We’ll use the same one that issued our store credit cards.
F: That will help with the trust factor.
M: We’ll have to pay a fee , I suppose.
F: There is a standard fee schedule (价目表)for E-commerce transactions.
M: part of the price(代价) of doing business.
Q: What is necessary to do online transaction?
A: a financial institution.
Dialog 3:
Financial software(财务软件)，off the shelf(现有的,非定制的) custom-made=customized（定制的）
F: you also need financial softeware.
M: off the shelf or custom-made?
F: off the shelf, if you have customized software, you may not have interoperability(互用性)
M: you mean I may not be able to share financial information easily?
F: exactly, the financial data has to be shared with your financial institution.
M: and what about encryption methods?
F: generally, most companies are going with one or two types of encryption.
M: Ok, I’ll check into (look into) the off the shelf encrytion method.
Q: What kind of financial sofwtare should he buy
A: off the shelf software.
Small talk: how to compliment
（1） 泛指性：it’s terrific/fantastic/marvellous/breath-taking(往往言过其实)
（2） 指出具体细节,让人信服，显得真诚。

1 cyberspace   

n.虚拟信息空间，网络空间，计算机化世界

参考例句：

• She travels in cyberspace by sending messages to friends around the world.她利用电子空间给世界各地的朋友们发送信件。
• The teens spend more time in cyberspace than in the real world of friends and family.青少年花费在电脑上的时间比他们和真正的朋友及家人在一起的时间要多。

2 vendor   

n.卖主；小贩

参考例句：

• She looked at the vendor who cheated her the other day with distaste.她厌恶地望着那个前几天曾经欺骗过她的小贩。
• He must inform the vendor immediately.他必须立即通知卖方。