商务英语写作指导：如何撰写询盘信

 　Write an inquiry¹ letter to ask for more information concerning a product, service or other information about a product or service. These letters are often written in response to an advertisement that we have seen in the paper, a magazine, a commercial on television when we are interested in purchasing a product, but would like more information before making a decision. Inquiries² are also written to ask for business contact information to develop new business. For further types of business letters use this guide to different types of business letters to refine your skills for specific business purposes such as making inquiries, adjusting claims, writing cover letters and more.

　　撰写询盘信用来咨询关于产品，服务或者其它同产品或服务相关的信息。这些信件经常是在在报纸、杂志和商业广告上看到自己感兴趣想要购买的产品之后而做出的反应，但我们希望在做决定前了解相关产品的更多信息。询盘信也可以用于寻求业务联系信息来发展新业务。用以下准则撰写不同类型的商业信件，为具体的商业目的来改善你的书写技巧。例如：询问信息，调整索赔，书写附函等等。

　　Remember to place your or your company's address at the top of the letter (or use your company's letterhead) followed by the address of the company you are writing to. The date can either be placed double spaced down or to the right.

　　记住把你的住址或者公司的地址写在信件的抬头(或者使用公司印有抬头的信笺)，紧随你要寄往的公司的地址的下面。写信日期既可以写在随后空两行下面或者写在右边。

　　Important Language to Remember

　　重要的语言表达

　　The Start: Dear Sir or Madam

　　开头：亲爱的先生/女生

　　To Whom It May Concern - (very formal as you do not know the person to whom you are writing)

　　敬启者(非常正式的表达，用于你不知道对方收件人的身份的时候)

　　Giving Reference³: With reference to your advertisement (ad) in...

　　参考背景信息：关于贵公司在……上的广告……

　　Regarding your advertisement (ad) in ...

　　关于贵公司在……上的广告

　　Requesting a Catalog, Brochure, Etc.: After the reference, add a comma and continue - ... , would (Could) you please send me ...

　　需要目录，产品小册子等等：在写完参考背景信息后，加一个逗号，继续写……麻烦你们能发送给我……

　　Requesting Further Information: I would also like to know ...

　　询问更多信息：我想知道….

　　Could you tell me whether ...

　　你能告诉我是否……

　　Signature: Yours faithfully - (very formal as you do not know the person to whom you are writing)

　　签名：祝愿一切顺利(给不知姓名者的正式信件的结尾客套语)

　　An Example Letter

　　信函模板

　　Kenneth Beare

　　2520 Visita Avenue

　　Olympia, WA 98501

　　Jackson Brothers

　　3487 23rd Street

　　New York, NY 12009

　　September 12, 2000

　　To Whom It May Concern:

　　With reference to your advertisement in yesterday's New York Times, could you please send me a copy of your latest catalog. I would also like to know if it is possible to make purchases online.

　　Yours faithfully

　　(Signature)

　　Kenneth Beare

　　Administrative⁴ Director

　　English Learners & Company

　　肯尼斯 贝尔

　　2520 Visita大道

　　奥林匹亚 华盛顿州98501

　　杰克森兄弟

　　3457 第23条街

　　纽约，纽约12009

　　2000年9月12号

　　敬启者：

　　关于贵公司昨天在纽约时报上的广告，你们能发送一些最新的目录给我吗?我还想知道网上购买是否可行。

　　祝一切顺利!

　　(签名)

　　肯尼斯 贝尔

　　行政总监

　　英语学习&公司

1 inquiry   

n.打听，询问，调查，查问

参考例句：

• Many parents have been pressing for an inquiry into the problem.许多家长迫切要求调查这个问题。
• The field of inquiry has narrowed down to five persons.调查的范围已经缩小到只剩5个人了。

2 inquiries   

n.调查( inquiry的名词复数 )；疑问；探究；打听

参考例句：

• He was released on bail pending further inquiries. 他获得保释，等候进一步调查。
• I have failed to reach them by postal inquiries. 我未能通过邮政查询与他们取得联系。 来自《现代汉英综合大词典》

3 reference   

n.提到，说到，暗示，查看，查阅

参考例句：

• We spent days going through all related reference material.我们花了好多天功夫查阅所有有关的参考资料。
• I like to have my reference books within my reach.我喜欢把参考书放到伸手可取的地方。

4 administrative   

adj.行政的，管理的

参考例句：

• The administrative burden must be lifted from local government.必须解除地方政府的行政负担。
• He regarded all these administrative details as beneath his notice.他认为行政管理上的这些琐事都不值一顾。