现代酒店英语实务教程 01（客房预订）
Room Reservation 八.经典对话 --Good morning! Room reservations, may I help you? --Yes, I'd like to reserve a room. --Thank you, sir. For which date and how many person will there be in your party? --From April,16th to 20th. Just my wife and myself.
现代酒店英语实务教程 02（登记入住）
Unit 3 Reception 登记入住 经典对话 C=Front Office Clerk 前台服务员 G=Guest 顾客 C: Good afternoon. Welcome to XX hotel. May I help you? 下午好！欢迎光临XX酒店。能为您效劳吗？ G: Yes, Id like check-in, please. 我要登记
现代酒店英语实务教程 06（客房清理服务）
Unit 3. Cleaning the room 客户清理服务 2. 经典对话 Housekeeping, may I come in? Come on in ,please. Good evening, Ma'am. May I do your room now? Sure. Could you tidy up the bathroom first? I've just taken a bus, and it's quite a mess. Certainly Ma'a
现代酒店英语实务教程 08（客房送餐服务）
Unit 5 Room Service 客房送餐服务 2、经典对话 A:Good morning,room service.May I help you? B:I'd like to have a meal in my room. A:Certainly Sir. We offer two types of breakfast,American and Continental.Which one would you prefer? B:What does Continen
现代酒店英语实务教程 10（处理客房突发事件）
Unit 7 Emergency 处理客房突发事件 一， 经典对话： A:I have a bad stomack-ach, may be I had too much sea food. B:Shall I call a doctor for you? A:Yes,please do it and make it quick. B:By the way Sir, may I have your room number? A:Room 1879. B:I see
