现代酒店英语实务教程 18（会务服务）
G=Guest C=Clerk 一、经典对话 G:We're going to have a congress next Monday . I'd like to book some facilities and personnel for it. C:No problem . Sir. Here is the rate list . G:Thank you. C:Welcome,sir. Next Monday... that's July 2nd , isn't it? G:Y
现代酒店英语实务教程 19（票务服务）
三 经典对话 C=Clerk of Ticket Service Center 票务中心职员 G=Guest 客人 C:Good afternoon. What can I do for you ? 下午好，有什么能为你效劳吗？ G:Is there any flight to Beijing on July ,4th ? 7月4日有飞往北京的班机吗？ C:Let me see. Yes, there are two
现代酒店英语实务教程 22（寄存服务）
Unit 3 At the Cloakroom 一、经典对话 B=Bellman of Cloakroom 寄存处服务员 G=Guest 顾客 B:Good afternoon.Can I help you? 下午好，有什么能为您效劳吗？ G:I`d like to leave this bag with you. 我想把这个袋子存在你这儿 B:Certainly sir.Is there anything val
