银行英语对话-Reporting Charges(1)

A: What can I do for you today?
B: I have an issue.
A: What is your problem?
B: There were charges on my debit¹ card that I never made.
A: Do you have a statement for your debit card?
B: I do.
A: Which charges are you talking about?
B: It’s the last four charges.
A: We’re going to have to do an investigation².
B: Is that going to take long?
A: I’m not sure, but in the meantime we will freeze these charges.
B: That’s wonderful. Thank you.
 

1 debit   

n.借方，借项，记人借方的款项

参考例句：

• To whom shall I debit this sum?此款应记入谁的账户的借方？
• We undercharge Mr.Smith and have to send him a debit note for the extra amount.我们少收了史密斯先生的钱，只得给他寄去一张借条所要欠款。

2 investigation   

n.调查，调查研究

参考例句：

• In an investigation,a new fact became known, which told against him.在调查中新发现了一件对他不利的事实。
• He drew the conclusion by building on his own investigation.他根据自己的调查研究作出结论。