银行英语对话-Reporting Charges(3)

A: May I help you?
B: I have a problem.
A: What’s the problem?
B: Someone else is making charges on my debit¹ card.
A: I need to see a statement for your debit card.
B: I have it right here.
A: Can you show me which charges you’re referring to?
B: The last four charges.
A: We will need to do an investigation² on this.
B: How long will that take?
A: We’ll have to freeze payment on those charges until the investigation is finished.
B: I really appreciate your help.

 

1 debit   

n.借方，借项，记人借方的款项

参考例句：

• To whom shall I debit this sum?此款应记入谁的账户的借方？
• We undercharge Mr.Smith and have to send him a debit note for the extra amount.我们少收了史密斯先生的钱，只得给他寄去一张借条所要欠款。

2 investigation   

n.调查，调查研究

参考例句：

• In an investigation,a new fact became known, which told against him.在调查中新发现了一件对他不利的事实。
• He drew the conclusion by building on his own investigation.他根据自己的调查研究作出结论。