财经金融新闻 携程假票风波

Ctrip is the second major travel booking website that has encountered problems with travel agents selling tickets that were redeemed² through frequent-flier programs.

携程旅行网是第二大旅游预订平台，但因中介公司“假机票”而牵扯其中，“假机票”原为某“常飞”项目积分兑换活动。

One day, a man named Fu Jingnan headed to the Haneda airport in Japan, having booked a flight on Ctrip.com, like many of his compatriots.

一位名叫傅京南的乘客在携程购票，并前往日本羽田机场。

But lo and behold³, the airline with which Fu booked the flight refused to give him a boarding pass, saying that his ticket was redeemed by using the mileage⁴ points of somebody unrelated to Fu.

但航空公司却拒绝傅京南登机，并表示该机票为里程积分兑换机票。

But when Fu booked the flight on Ctrip, there was no way to find out how these tickets were procured⁵.

但傅京南是在携程订得此票，那么又如何知道该票的购买途径。

Indeed, it is a common airline policy to limit customers to using only mileage points accumulated by their own travels or that of their relatives.

根据政策规定，将里程积分限制在本人或家属之内已成为常态。

Ctrip stated that this was a case of travel agents selling tickets redeemed in a dubious⁶ way, that it would stop doing business with the travel company in question, and offer compensations to Fu.

据携程网声明，此事件是由于供应商违规操作造成，并将与该票台停止合作，并对傅进行进行补偿。

The episode follows on the heels of another incident where four major airlines cut ties with another popular travel website Qunar over the same issue.

在此之前，四家航空公司也因同样原因与去哪网“分道扬镳”。

In these cases, customers also had no idea where the tickets they purchased on Qunar had come from, and found they had to pay additional fees to make changes to their tickets.

在这些事件中，乘客对去哪网的车票来源一头雾水，若想改乘还需支付额外费用。

Booking platforms like Ctrip and Qunar have deals with other travel agencies so that the latter can sell tickets on the formers’ platforms.

像携程和去哪网这样的预订平台均与其他旅游中介联手，旅游中介可以在这些平台售卖机票。

But up until now, these platforms have not had the proper screening measures to ensure tickets sold on their platforms were without problem.

但到目前为止，平台还没有就机票问题设立任何审查机制。

And here is what an employee of one such travel agency had to say.

以下是某平台公司员工所述。

Selling tickets redeemed by mileage points had become a common practice recently.

里程积分兑换车票已经成为常态。

Travel agents sometimes acquire mileage points by hacking⁷ into frequent flier accounts or by purchasing them from individuals, and redeem¹ their tickets thus.

旅游中介有时会通过盗取“常飞”顾客账号来获得积分，或是通过个人购买兑换机票。

"Customers usually don't know they bought tickets that were redeemed from other people's miles," he said.

他表示称，许多顾客并不知道他们手中的机票是由他人的里程积分兑换而来。

Although many airlines limit travelers to using their own miles or those of relatives, some airlines have not always checked to make sure this is the case, creating room for exploitation.

尽管许多航空公司对乘客或亲属里程实施限制措施，但许多航空公司却不给予查处，这也让不法分子有机可乘。

Indeed, travel booking websites are not the only internet platforms experiencing issues with screening content.

旅游预订网站也不是唯一一个没有审查机制的互联网平台。

Executives of the video-sharing website, Shenzhen Qvod are currently on trial for allowing users to traffic pornographic material on their platform.

近日，因传播淫秽视频，快播qvod总裁受审。

Ctrip said that starting from January 11, it would check the origin of every ticket sold on its website.

据携程表示从1月11日起，平台将对所有机票来源进行审查。

1 redeem   

v.买回，赎回，挽回，恢复，履行（诺言等）

参考例句：

• He had no way to redeem his furniture out of pawn.他无法赎回典当的家具。
• The eyes redeem the face from ugliness.这双眼睛弥补了他其貌不扬之缺陷。

2 redeemed   

adj. 可赎回的，可救赎的 动词redeem的过去式和过去分词形式

参考例句：

• She has redeemed her pawned jewellery. 她赎回了当掉的珠宝。
• He redeemed his watch from the pawnbroker's. 他从当铺赎回手表。

3 behold   

v.看，注视，看到

参考例句：

• The industry of these little ants is wonderful to behold.这些小蚂蚁辛勤劳动的样子看上去真令人惊叹。
• The sunrise at the seaside was quite a sight to behold.海滨日出真是个奇景。

4 mileage   

n.里程，英里数；好处，利润

参考例句：

• He doesn't think there's any mileage in that type of advertising.他认为做那种广告毫无效益。
• What mileage has your car done?你的汽车跑了多少英里？

5 procured   

v.（努力）取得， （设法）获得( procure的过去式和过去分词 )；拉皮条

参考例句：

• These cars are to be procured through open tender. 这些汽车要用公开招标的办法购买。 来自《现代汉英综合大词典》
• A friend procured a position in the bank for my big brother. 一位朋友为我哥哥谋得了一个银行的职位。 来自《用法词典》

6 dubious   

adj.怀疑的，无把握的；有问题的，靠不住的

参考例句：

• What he said yesterday was dubious.他昨天说的话很含糊。
• He uses some dubious shifts to get money.他用一些可疑的手段去赚钱。

7 hacking   

n.非法访问计算机系统和数据库的活动

参考例句：

• The patient with emphysema is hacking all day. 这个肺气肿病人整天不断地干咳。
• We undertook the task of hacking our way through the jungle. 我们负责在丛林中开路。