福克斯新闻 研究显示航空公司投诉呈上升趋势

A pair of professors who track the airline business say more flight are late, more bags are lost and customers lodge¹ more complaints than has been the case in the past.

两名调查航空公司业务的教授表示相比过去，现在的航班出现晚点,行李丢失及客户提出投诉的情况越来越多。

The survey is performed by marketing² professor Dean Headly at Wichita State and Brent Bowen at Embry-Riddle Aeronautical³ University in Florida.

这项研究是威奇托州营销教授院长及佛罗里达德航空航天大学布兰特·鲍文两名教授进行调查过后的结果。

They say a quarter of all flights by U.S. carriers last year were late, that one out of every 275 passengers loses a bag.

他们表示去年四分之一的美国航空公司航班晚点,275名乘客中有1人会丢失一件行李。

The number of passengers getting bumped due to overbooking is up, and passengers are complaining 22 percent more often.

由于超额预定错过班机的乘客数量呈现上升趋势,而且乘客抱怨比过往多22%。

1 lodge   

v.临时住宿，寄宿，寄存，容纳；n.传达室，小旅馆

参考例句：

• Is there anywhere that I can lodge in the village tonight?村里有我今晚过夜的地方吗？
• I shall lodge at the inn for two nights.我要在这家小店住两个晚上。

2 marketing   

n.行销，在市场的买卖，买东西

参考例句：

• They are developing marketing network.他们正在发展销售网络。
• He often goes marketing.他经常去市场做生意。

3 aeronautical   

adj.航空（学）的

参考例句：

• Many of the pilots were to achieve eminence in the aeronautical world. 这些飞行员中很多人将会在航空界声名显赫。 来自辞典例句
• The advent of aircraft brought with it aeronautical engineering. 宇宙飞船的问世导致了航天工程的出现。 来自辞典例句