外贸口语一点通第211期:酒店入住之预定房间
Reservation 预定房间 A:Room Reservations. Good afternoon. 订房中心。下午好。 B:I'd like to book a double room for December 6th. 我想订一间12月6日的双人间。 A:That's fine, sir. A double room for December 6th, right? 好的，先
外贸口语一点通第212期:酒店入住之取消预订
Cancel a reservation 取消预订 A:Room reservations. May I help you? 订房服务，有什么可以帮忙的吗？ B:Yes. I'd like to cancel a reservation, because the travel schedule has been changed. 由于旅行行程的改变我想取消预订的
外贸口语一点通第213期:酒店入住之登记住宿
Registration 登记住宿 A: I hear that this is one of the best hotels around. 我听说过这是附近最好的宾馆之一。 B: We like to think so, sir. 是的，先生。 A: I'm new in this city and will only be staying for a few days. But I wo
外贸口语一点通第214期:酒店入住之客人入住
Show a guest to the room 客人入住 A:Your room is facing the sea. It's very beautiful. I hope you will like it. 您的房间正好面对大海，非常美丽。我希望您会喜欢。 B:Yes. I will. The room looks very nice. 是的，非常喜欢。
外贸口语一点通第215期:酒店入住之叫早服务
Morning call service 叫早服务 A:This is the front desk. 这里是前台。 B:Hello, I'd like to have the morning call service. 喂，我想要叫早服务。 A:All right. 好的。 B:At 6 am. tomorrow morning. 明天早上6点。 A:What is your r
外贸口语一点通第216期:酒店入住之客房服务
Room service 客房服务 (A=Housemaid B=Female Guest C=Male Guest) (A=客房服务员 B=女客人 C=男客人) A: Good morning, madam and sir. May I do the turn down service for you now? 晚上好，夫人，先生。我现在可以为您收拾房间了
外贸口语一点通第217期:酒店入住之洗衣服务
Laundry service 洗衣服务 A:What can I do for you, madam? 有什么可以为您效劳的吗？ B:Could you send someone up for my laundry, please? Room 504, Lee. 请问，你们能派人来收要洗的衣服吗？504房间，李。 A:Certainly, Mr
外贸口语一点通第218期:酒店入住之投诉
Complaint 投诉 (Guest B wants to change a room. He goes to the assistant manager A.) （顾客B想换房间，他找到了经理助理A。） A: Good morning, sir. What can I do for you? 早上好，先生。有什么能为您效劳的吗？ B: I'm
外贸口语一点通第219期:酒店入住之退房
Check out 退房 A: Good morning, sir. What can I do for you? 早上好，先生。有什么可以帮忙的吗？ B: I'm leaving at ten, so I'd like to settle my account now. 我打算10点钟走，所以我想现在把账结了。 A: Yes, sir. May I
外贸口语一点通第220期:寒暄介绍之自问自答
How are you? 您好吗？ Fine, thank you. 很好，谢谢。 I'm fine. Thank you. 我很好，谢谢。 Fine. Thanks. 很好。谢谢。 Have we met somewhere before? 我们以前见过面吗？ Yes, we have. 是的，我们见过。 No, I don't thi
外贸口语一点通第221期:寒暄介绍之介绍新上司
Introduce the New Boss 介绍新上司 A: Allow me to introduce your new boss to you. I suppose you have got the news. He is Anderson from America. 我介绍一下你们新上任的上司。我想你们已经知道了，他就是从美国来的安德森
外贸口语一点通第222期:寒暄介绍之介绍同事
Introduce a Colleague 介绍同事 A:John, hello, good to see you again. 您好，约翰，很高兴再次见到您。 B:Hello, Peter. How's business. 您好，彼得，生意怎么样？ A:Oh, can't complain. 哦，还不错。 B:And the family? 家庭
外贸口语一点通第223期:寒暄介绍之介绍新员工
Introduce the guest to the personnel 介绍给员工 A: Good morning, Susanna. It's great to see you again. Did you have a good night? 早上好，苏珊娜。再次见到你真是太好了。旅途还愉快吧？ B: Yes, it was a pleasant trip. I wa
外贸口语一点通第224期:寒暄介绍之介绍外商
Introduce foreign counterparts 介绍外商 A: Mr.Yan, I'd like to meet Mr.David Smith, sales manager for Northern Relfections of Canada. Mr.Smith, Mr.Ben Yan, general manager of Apex Trading. 严先生，让我为你介绍加拿大北方瑞弗莱克森
外贸口语一点通第225期:寒暄介绍之介绍公司
Introduce the company 介绍公司 A: Can you tell me something about your company? 你能告诉我有关贵公司的情况吗？ B: Yes, our company was set up in 1978 with a capital of 2 million dollars. It's now one of the biggest manufacturers of
