最In导购口语 第197期:退换服务(1)
Conversation 1 A: Hello, Pauline's Furniture Store, Faye speaking. How may I help you? A：您好，宝林家具行，我是费伊。有什么可以为您效劳的吗？ B: Hello, I ordered a dining table last week. The order arrived today, but there
最In导购口语 第198期:退换服务(2)
Conversation 2 A: Can I help you, sir? A：要我帮忙吗，先生？ B: Yes, I bought this record for my father three days age. But Im afraid hes already got it. Could I change it for something different? B：是的，我3天前为我父亲买了这张
最In导购口语 第199期:退换服务(3)
Conversation 3 A: Good morning, sir. Can I help you? A：早上好，先生，我能帮什么忙吗？ B: Good morning. I bought this camera here a few months ago. It has ruined two tolls of film already. B：早上好，好几个月前我买的这个照
最In导购口语 第200期:退换服务(4)
Conversation 4 A: Hello, Miss.A：你好，小姐。 B: Good morning, madam. Anything I can do for you？ B：噪声好，夫人。有什么事要我帮忙吗？A:Well, I bought a skirt for my eight-year-old daughter yesterday afternoon. A：哦，昨天
最In导购口语 第201期:产品保修
导购口语: There is a two-year guarantee with the dust remover. 这个吸尘器的保修期为两年。 The watch comes with a years guarantee. 这手表保修一年。 This TV set is guaranteed for three years. 这部电视机保修三年。 语句
最In导购口语 第202期:信誉保证
导购口语: We guarantee the quality of the product we sold. 我们所售的货物，保证质量。 Regardless of the cause of the trouble, all repairs are guaranteed within three days. 不管是什么原因的故障，所有的修理包正在三天
最In导购口语 第203期:接受维修
导购口语: I think it will be ready for you in three days. 我想会在两天内修好的。 I can have it ready for you in two days. 我两天内可以为你把它修理好。 I can have it ready for you next week. 我下周可以为你把它修理
最In导购口语 第204期:需要收费
导购口语: I think there will be a charge since the warranty has expired. 我想我还是要收费的，因为保修单已经过期了。 Well, you can leave it here for repairing, but there will be a charge. 好的，您可以把它放在这儿修理
最In导购口语 第205期:售后服务(1)
Conversation 1 A: I think it's a good buy. But what if there should occur some mechanical problem? Do you have a warranty for this? A：这件货物很好，但如果用后出现机械问题怎么办？这有没有保修？ B: Yes, it has one-year gu
最In导购口语 第205期:售后服务(2)
Conversation 2 A:Do you sell washing machine s? A:你们卖洗衣机吗？ B:Yes. Please come with me. B:是的，请跟我来。 A:Are these fully automatic ones? A:这些都是全自动的吗？ B:That's right. Do you have any brand in mind. B:是全
最In导购口语 第205期:售后服务(3)
conversation 3 A:What's wrong with it? A:它出什么毛病了？ B:I will have a look. B:我的看一下。 A:Is there anything wrong with the plug? A:插头有毛病吗？ B:No, nothing is wrong with it. B:没有，插头没毛病。 A:How about th
最In导购口语 第208期:什么问题
导购口语: What's wrong with it? 出了什么问题？ What's the trouble,sir? 先生，出了什么问题？ Is there anything wrong,madam? 出了什么问题，夫人？ 语句解析: What's wrong.../is there (anything)wrong with.../what's the t
最In导购口语 第209期:马上处理
导购口语: I am sorry,madam.we'll attend to it immediately. 对不起，夫人。我们马上过来处理。 Thank you for telling us about it. I will look into the matter right away. 谢谢您告诉我们这件事情，我马上过去处理这件事
最In导购口语 第210期:查明原因
导购口语: This is quite unusual.please be assured that we will look into the matter. 这是很少见的。请您放心，我们一定会把这件事情查清楚。 We are trying to find the cause.could you wait a little longer,please? 我们正在查
最In导购口语 第211期:派人查看
导购口语: We will send our staff to fix it soon. 我们马上会派员工去修理。 We will send a man right out to look at it. 我们马上会派人去查看。 We will get it fixed soon. 我们很快就派人去修理。 语句解析: send sb
